Ratings based on 357 Verified Reviews

4.3 out of 5
89% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Nov 2024
5 out of 5
by A verified traveler

Posted 1 Nov 2024
All excellent
4 out of 5
by A verified traveler

Posted 8 Oct 2024
Stayed for two nights to break the journey down to Cadiz from the ferry. What a stroke of luck to pick this hotel on such an important festival weekend. It’s an ideal position to enjoy a stroll to the historic centre only about 15 mins to the main plaza and tourist office. The hotel has easy safe underground parking at a reasonable price of €15 per night. Reception staff were very friendly and professional on arrival and the whole weekend it was a pleasure to deal with friendly staff in every area of the hotel. Our room was very spacious and caters to most people’s needs no tea/coffee in the room but the included buffet breakfast was lovely and as much coffee as you would like. We will definitely come to Caceres again and stay at this great hotel.
5 out of 5
by A verified traveler

Comfort plus service!

Posted 27 Jul 2024 on Hotels
Pleasantly surprised, a nice hotel with great service. The views from the top floors are stunning.
3 out of 5
by A verified traveler

Posted 14 Jul 2024
Staff is polite and professional. Pool is nice. Beds worn and in need of replacement. Pillows excessively lofty and unusable. Bath fixtures and general areas a bit tired and in need of updates. Breakfast is decent. Room air conditioning could be improved.
5 out of 5
by A verified traveler

Posted 2 Jul 2024
Its a good hotel but not much around it
4 out of 5
by A verified traveler

Posted 22 Jun 2024
Not far from the main route up to Santander. Short walk to the Plaza Major and old town. Good tapas bars and great free pop concert on the Saturday night in an enclosed courtyard of a bar on the edge of the old town. Breakfast was good just a shame we arrived at the same time as two coach parties. Overall good hotel and good sized underground parking for our cars. Would stay there again.
5 out of 5
by A verified traveler

Posted 22 Jun 2024 on Hotels
We have used this hotel many times and always excellent in all aspects .
5 out of 5
by A verified traveler

Not 4 star.

Posted 11 Jun 2024 on Hotels
Hotel was adequate, and good value overall.,but not 4 star. Looks old and dated, and in need of upgrade, in many areas. Carpets in public areas in poor condition, and mattress old and uncomfortable.Bathroom large and good shower. WiFi was ok in public areas , but not in room. Even at the bottom of the screen I am writing on there is a message stating " looks like there's a network issue. Please try again." , so I will have to post whilst in a public srea. Staff were very attentive in all areas.
4 out of 5
by A verified traveler

Posted 29 May 2024 on Hotels
I was hoping the pool would have been open