Ratings based on 4 Verified Reviews

3.8 out of 5
4.0 Room cleanliness
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Mar 2022
2 out of 5
by A verified traveler from N CHESTERFIELD

Posted 6 Feb 2022 on Travelocity
the property, Hotel Grand Laguna, was located close to the beach & the Grotto service was excellent / friendly. The room had no hot water, a towel bar was down, 2nd bathroom shower was broken, a light was out, and no flyer for nothing (places to eat, see, shop, etc.)
Comment from Hotel Management
13 Feb 2022 by aly y rosa, Hotel Management
excellent guests thank you, for the information we will take it into account to improve in the future.
5 out of 5
by A verified traveler from anchorage

Posted 15 Jan 2022
It was a very nice place to stay.rooms and bathrooms were very nice and comfortable.
Comment from Hotel Management
2 Feb 2022 by aly y rosa, Hotel Management
thank you excellent guests.
5 out of 5
by A verified traveler

Posted 29 Nov 2021
The unit was really nice and pretty well maintained. I have no complaints
Comment from Hotel Management
30 Nov 2021 by aly y rosa, Hotel Management
excellent