Ratings based on 88 Verified Reviews
2.3 Room cleanliness
2.8 Service & staff
2.7 Room comfort
2.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Oct 2024
Comment from Hotel Management
25 Oct 2024 by Brand Experience Team, Hotel Management
Hi Shonnie, Thanks for your rating, please give us the opportunity to improve your experience on your future bookings. Natalie #Team6
by A verified traveler
Posted 16 Oct 2024
Cockroaches filled the room and came home in my luggage!!!!!!!!!!!!!!!
Comment from Hotel Management
17 Oct 2024 by Nancy Y., Hotel Management
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6
by A verified traveler
Posted 16 Oct 2024
The location of the property is a safe area. It is very lit up at night outside. The staff was very friendly.
I was not impressed with the room however. It did not smell good! That made me feel like it had not been cleaned properly. The bed was hard. There was a crack by the door that someone could peek in through. The window was not framed well. There was only one 1x6 board on the left side of the frame. I was worried that someone could easily break through that and enter the room.
I only needed a place to sleep for the night but I would have liked to have had a nicer bed and a bit more feeling of security.
Comment from Hotel Management
17 Oct 2024 by Nancy Y., Hotel Management
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Nancy Y. #Team6
by A verified traveler
Posted 15 Oct 2024
Came up from FL to escape Hurricane Milton Every one was very nice and the price was very good.
Comment from Hotel Management
15 Oct 2024 by Brand Experience Team, Hotel Management
Hi Paul,We appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6
by A verified traveler
Posted 11 Oct 2024
The place was dirty and noisy. Very limited dining in area. Couldn’t wait to leave.
by A verified traveler
Posted 27 Sep 2024
We were there to avoid hurricane Helene, so that was the focus. We just needed a safe bed and we felt secure. But the microwave and fridge were both broken, the sink drain was clogged and drained very slowly. The floor had lots of chipped areas that could trip you. There was no sugar for the coffee in the office in the morning, and no one at the desk to ask. Just a sign saying they would be back soon, but we had to go. We felt we got what we paid for. Very inexpensive and pet friendly. Literally just a port in the storm.
Comment from Hotel Management
30 Sep 2024 by Brand Experience Team, Hotel Management
Hi Lucy,Thank you for your rating. We are sorry to hear that your experience did not meet your expectations. Your feedback is valuable to us, and we would appreciate hearing more about your stay so we can address any concerns you may have had. Please feel free to reach out to us. Maz K.#Team6
by A verified traveler
Posted 14 Sep 2024
they were doing repair to water drainage which was probably the reason the first floor room bath tub drain was was imposssibly slow and no couldn,t take a bath for obvious reasons .the room flooring was questionable. good managment staff though thank you
by A verified traveler
When the upstairs guest tae a shower you can also
Posted 14 Jul 2024 on HotelsComment from Hotel Management
19 Jul 2024 by Brand Experience Team, Hotel Management
Hi Connie,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6
by A verified traveler
Posted 22 Apr 2024 on Hotels
Comment from Hotel Management
1 May 2024 by Brand Experience Team, Hotel Management
Hi David, We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Natalie #Team6
by A verified traveler
Posted 21 Apr 2024 on Hotels
Comment from Hotel Management
1 May 2024 by Brand Experience Team, Hotel Management
Hi Roy, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6
