Ratings based on 410 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
Amazing customer service and great place to stay
Comment from Hotel Management
26 Nov 2024 by Ingenia, Hotel Management
Hi Lada,Thank you for providing your feedback after your recent stay at Byron Bay.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team
by A verified traveler from Sydney
Posted 19 Nov 2024
The cabins are not spacious, felt a bit claustrophobic, the plates were not clean, the bet wasn't very comfortable as it kept moving, overall it has all the basic amenities but needs some extra work to get it up to good standards
Comment from Hotel Management
22 Nov 2024 by Ingenia, Hotel Management
Hi Sara,Thank you for providing your feedback after your recent stay at Byron Bay.We are appreciating your feedback. Warm Regards,Ingenia Holiday Parks
by A verified traveler
Posted 5 Oct 2024
The deluxe cabins are very roomy for a family of 5. Easy walk to the beach.
Comment from Hotel Management
14 Oct 2024 by Ingenia, Hotel Management
Hi Amanda,Thank you for providing your feedback after your recent stay at Byron Bay.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holiday Parks
by A verified traveler
Posted 28 Sep 2024
Excellent place. Clean and neat.
Comment from Hotel Management
30 Sep 2024 by Ingenia, Hotel Management
Hi Dona,Thank you for providing your feedback after your recent stay at Byron Bay.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holiday Parks
by A verified traveler
Posted 20 Sep 2024
Great holiday park that is pet-friendly. Overall we enjoyed our stay as the cabin was presentable, the location was in a nice natural setting within 10 minutes walk from the beach through the wetlands, and the staff were kind and courteous. There is also a massage clinic on site. Recommended improvements include better quality beds (bed in our room was very uncomfortable to sleep on) and make sure everything is in order (shower head in our room was damaged).
Comment from Hotel Management
30 Sep 2024 by Ingenia, Hotel Management
Hi LD,Thank you for providing your feedback after your recent stay at Byron Bay.We are happy to hear that you enjoyed your stay with us.We also appreciate your feedback. Warm Regards,Ingenia Holiday Parks
by A verified traveler
Posted 2 Sep 2024 on Wotif
Good stay
Comment from Hotel Management
30 Sep 2024 by Ingenia, Hotel Management
Hi Jimmy,Thank you for providing your feedback after your recent stay at Byron Bay.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holiday Parks
by A verified traveler
Posted 24 Aug 2024 on Wotif
Comment from Hotel Management
30 Sep 2024 by Ingenia, Hotel Management
Hi Catherine,Thank you for providing your feedback after your recent stay at Byron Bay.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holiday Parks
by A verified traveler
Posted 22 Aug 2024 on Wotif
Comment from Hotel Management
30 Sep 2024 by Ingenia, Hotel Management
Hi Colin,Thank you for providing your feedback after your recent stay at Byron Bay.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holiday Parks
by A verified traveler
Posted 16 Aug 2024 on Wotif
Probably the worst management I’ve ever experienced over charging for what ever they can
And make life miserable trying to get a refund for their poor performance
Comment from Hotel Management
22 Aug 2024 by Ingenia, Hotel Management
Hi Brent,Thank you for providing your feedback after your recent stay at Byron Bay.We appreciate your feed back and we have let our team know of your experience. Warm Regards,Ingenia Holiday Parks
by A verified traveler
Posted 9 Aug 2024 on Wotif
Awesome dog friendly holiday location
Comment from Hotel Management
22 Aug 2024 by Ingenia, Hotel Management
Hi Megan,Thank you for providing your feedback after your recent stay at Byron Bay.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holiday Parks
