Ratings based on 201 Verified Reviews
4.7 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Oct 2024
This is an absolute delight, very comfortable, spacious and well thought inclusions. There is a communal kitchen with a pantry for breakfast and meal preparation if needed. There is parking at the rear of the property.
by A verified traveler
Posted 21 Aug 2024 on Hotels
by A verified traveler
Posted 5 Aug 2024
Not as pictured. No one there for check in - had to call a number to get the code to the door (that you could literally just push open), then they tell you which room you are in and the door is open and unlocked. The key is inside the room. There is no spa/hot tub as pictured. I wish I read the reviews a bit more before booking. The shower was moldy. Definitely an older building and it shows. The A/C was a pain to work and the TV remote did not work at all. The bed was nice and it was decorated well but not the luxury feel you would expect from the listing. I will be electing to stay somewhere else on my next trip to Byron.
by A verified traveler
Posted 15 Jul 2024 on Wotif
by A verified traveler
Don’t bother.
Posted 11 Jun 2024 on HotelsIt started with someone else in my room and when he left the owner did t even check if all was ok, she seemed annoyed I’d called her to tell her about it. The place is very run down with doors rotting wood and tiles broken in the bathroom. The shower was full of mould. There is construction right next door that started at 7am with jackhammer and circular saws, no mention of this on the booking site or at check in. It seems it’s next door to a “party house” that went until after 1am. Spa is non existent, old tea bags in pot plants. I could go on forever. Will never be back!!!!!
by A verified traveler
Posted 7 May 2024
Property was great, clean and super close to the township. Well priced for what it is. Staff were super friendly as well. Will stay again.
by A verified traveler
Posted 2 Apr 2024 on Wotif
Everything you need in a great location - doesn't get any better than that
by A verified traveler
Posted 1 Apr 2024
Good spot. Great if you only want somewhere to sleep and shower
by A verified traveler
Posted 9 Mar 2024 on Wotif
I was pleasantly surprised by how spacious and comfortable the room and space around was. The bed was so soft and late check out an absolute dream. Thankyou
by A verified traveler
Posted 2 Jan 2024
I dont even know where to begin with reviewing this horrific experience we had at this property. The house is NOT a luxury booking, and should never be listed for the price it is. The host is uncontactable before, during or after the stay. The accommodation is unsafe and not secure. There is no parking on site, and the rest of the shared space is a glorified hostel. We "checked in" without anyone on site and after seeing what we walked into, we called Expedia and said we could not leave our family here. They said it was up to the host to honor a refund. We tried calling, messaging, dm'ing on social and emailing with no response either. I spent that evening driving around with my three young children in tears looking for somewhere else to stay after an 8 hour travel day in peak holiday period. They charged us almost 1k a night for a scam. We received an email the next day saying they refused to refund us. And Expedia said, that was all they could do. The next day we went back to the accommodation and saw that there were people living in it, and it was listed as booked online. We confirmed this with the guests. Not only is this highly illegal but immoral and disgusting that Expedia and this host could allow this to happen. We are still fighting them on our refund. I will not stand by and allow anyone else to be scammed like we were for something this despicable. Shame on you Azur.
