Ratings based on 229 Verified Reviews
3.3 Room cleanliness
3.9 Service & staff
3.2 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Nov 2024
Good
by A verified traveler
Posted 12 Nov 2024
by A verified traveler
Posted 25 Jul 2024 on Wotif
Excellent value for money Friendly helpful staff
by A verified traveler
Posted 12 May 2024
Comment from Hotel Management
29 May 2024 by Arts Factory, Hotel Management
Hey Zoe,Thanks for leaving us a review - though we are sorry we couldn't make it a 5/5 stay for you. We hope you enjoy Australia even more than you enjoyed Arts Factory and that you get to see everything you hope to!Thanks again,Arts Team
by A verified traveler
Posted 13 Apr 2024 on Hotels
Kitchen dirty and not much kitchen utensils and all in bad condition. The beds in the teepee didn't have blanket so it was cold to sleep. Noisy.
Comment from Hotel Management
29 Apr 2024 by Arts Factory, Hotel Management
Hey, Thanks so much for your review, it really helps us identify where we can improve. We will work to make all of this better so that your next stay will be epic. FYI, we always have blankets at reception for those nighs when its cold, and have now recieved our order of more so they are on all beds by default for the winter months. Thanks again, and we hope that you got to enjoy Byron while you were here.
by A verified traveler
Posted 31 Mar 2024 on Wotif
Overall it’s a good place to stay .
Comment from Hotel Management
3 Apr 2024 by Arts Factory, Hotel Management
Hi Randy,Thanks so much for your excellent review, we are over the moon to hear that you enjoyed your time here. Thanks a lot and have a great trip!
by A verified traveler
Posted 13 Mar 2024 on Wotif
Fun and funky, good showers and nice room
Comment from Hotel Management
3 Apr 2024 by Arts Team, Hotel Management
Hi Legend, Thanks so much for leaving such a nice review, we love being fun and funky - Groovy is a key word around here and we hold to it!We hope you had a great time in Byron Bay too and that you get to come back again soon!
by A verified traveler
Posted 29 Jan 2024 on Wotif
Everything was great. Highly recommended. Will return. Toilets could be cleaner as my only gripe.
by A verified traveler
Posted 24 Jan 2024
ew! worst place ever stayed nothing about it was nice, the bathrooms were vile plasters, mud and hair all over the floors. the room didn’t have an aircon so it was like being in a sauna there was a fan in one corner that you couldn’t move and it just blew out hot air, the bed was rock solid! the kitchen was a mess! if you have a car the parking lot was full of pot holes! it’s about 20 mins walk to the beach
by A verified traveler
Posted 9 Dec 2023
