Ratings based on 436 Verified Reviews
3.8 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Dec 2024
Comment from Hotel Management
30 Dec 2024 by Sophia CSR, Hotel Management
Hi Alan,Your generous 5-star rating fills us with gratitude and motivates us to continue providing exceptional service. We are delighted that you had a pleasant stay and look forward to the chance to assist you again soon.
by A verified traveler
Posted 27 Dec 2024
The bed sheet had a dirty stain. Saw a small maggot in the bathroom.
Comment from Hotel Management
27 Dec 2024 by Sophia CSR, Hotel Management
Dear Guest,Thank you for bringing these issues to our attention. We deeply regret the unacceptable condition of the bed sheet and the cleanliness concern in the bathroom. This is far below the standards we strive to maintain, and we sincerely apologize for the inconvenience caused. Please know that we take such feedback seriously and will address these matters with our housekeeping team to ensure they are resolved immediately. We appreciate your feedback and hope you will give us another chance to provide you with a much-improved experience in the future.
by A verified traveler
Posted 6 Dec 2024
The rooms were nice and clean very clean facility the breakfast was very good they had a lot of good food it was enough that we didn’t have to go out to eat extra food the staff was nice I would definitely stay there again
Comment from Hotel Management
7 Dec 2024 by Sophia CSR, Hotel Management
Hi Lashonda,Thank you for your wonderful review! We’re so glad to hear that you found the rooms clean, the facility well-maintained, and the breakfast satisfying. It’s great to know that the variety of food met your needs and that our staff made your stay even more enjoyable. We would love to welcome you back and ensure another excellent experience!
by A verified traveler
Posted 29 Nov 2024
Comment from Hotel Management
9 Jan 2025 by Sophia CSR, Hotel Management
Hi Nyima,It brings us joy to learn about your positive experience with our service. We appreciate your generous 4-star rating. If there are specific areas you think we can enhance to earn that fifth star, we welcome your feedback. Continuously striving to improve, we aim to provide the best possible experience for our guests. We eagerly anticipate the opportunity to serve you again in the future.
by A verified traveler
Posted 28 Nov 2024
Wonderful place to stay.
Comment from Hotel Management
28 Nov 2024 by Sophia CSR, Hotel Management
Hi Frank,Thank you for your kind words! We're delighted to hear that you had a wonderful stay. We look forward to welcoming you back for another great experience!
by A verified traveler
Posted 27 Nov 2024
Comment from Hotel Management
9 Jan 2025 by Sophia CSR, Hotel Management
Hi Nyima,Thank you for awarding us a 4-star rating. We're delighted to learn that you had a positive experience with our service. If there are any particular areas you believe we could refine to earn that fifth star, please feel free to share. We're constantly seeking ways to elevate our services and ensure our guests have the best possible experience. We look forward to the chance to serve you again in the future.
by A verified traveler
Posted 23 Nov 2024
Comment from Hotel Management
9 Jan 2025 by Sophia CSR, Hotel Management
Hi Angela,We are glad you had a nice stay with us, and we appreciate your rating. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay.
by A verified traveler
Posted 19 Nov 2024
This was one of the best stays I’ve had in a while. Great place to visit, great staff, clean room, and safe area. I recommend anyone who’s visiting Mississippi should give this place a try. I promise you want regret it.
Comment from Hotel Management
20 Nov 2024 by Sophia CSR, Hotel Management
Hi Frank,Thank you for your fantastic feedback! We're thrilled to hear that your stay was one of the best you’ve had and that you enjoyed the clean room, great staff, and safe area. Your recommendation means a lot to us, and we're so glad we could provide a memorable experience. We look forward to welcoming you back on your next visit to Mississippi!
by A verified traveler
Posted 7 Nov 2024
Always a great place to stay. Only improvement would be their coffee. It is always bitter and undrinkable. However, their tea/tea bags is great.
Comment from Hotel Management
8 Nov 2024 by Sophia CSR, Hotel Management
Hi Paul,Thank you for your feedback! We're thrilled that you consistently enjoy staying with us. We appreciate your note on the coffee, and we’ll look into ways to improve its quality to ensure it matches the rest of your experience. It’s great to hear you enjoy our tea selection, and we look forward to providing an even better stay next time!
by A verified traveler
Posted 22 Oct 2024
Not the best hotel to be found for the money. Beds were comfortable but water too cool in the shower to be comfortable (reported to management)
Comment from Hotel Management
23 Oct 2024 by Sophia CSR, Hotel Management
Dear Guest,Thank you for your feedback. We're glad to hear that you found the beds comfortable, but we apologize for the issue with the shower water temperature. Your concerns have been noted and reported to management for further review. We appreciate your input and hope to provide you with a better experience in the future.
