Ratings based on 983 Verified Reviews
2.9 Room cleanliness
3.1 Service & staff
2.9 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Keizer
Posted 8 Jan 2025
Absolutely the worst hotel I have ever stayed at as it absolutely WREAKED of cigarette smoke. Right when you walk in to the front desk, hallway, and room. SO BAD. I feel I should get a refund for staying there. The funny thing is I had to put my initials by an acknowledgement that I wouldn't smoke (I don't) but the whole bottom floor absolutely wreaked of smoke. So gross. I will never stay there again.
Comment from Hotel Management
9 Jan 2025 by ali, Hotel Management
we are very sorry to hear that we are investigating this matter with duty person at your check in time please kindly contact directly to our manager on hotel phone regarding this matter. once again, we are sorry for that.our manager is waiting for your call. thanks, and regards
by A verified traveler
Posted 4 Jan 2025
Check in was quick & easy.
Upon arrival to the room, I discovered that there wasnt a microwave, so i was instructed to use one in another room. The television was also broken. Okay stop if you're tired & just need to sleep, but dont expect anything beyond that.
by A verified traveler
Posted 19 Dec 2024
This is an old and heavily worn property. The blankets were thin and the pillow was lumpy but the bed and bedding were clean enough. The waffle maker worked but the rest of the food was pretty scary looking.
by A verified traveler
Posted 14 Dec 2024
Friendly staff and supportive of requests.
Comment from Hotel Management
19 Dec 2024 by ali, Hotel Management
thank you so much
by A verified traveler
Posted 27 Nov 2024
The elevator was out of service. Several dogs barking at night. To use the only outlet you had to get down to your knees to plug anything in. No tissues or cups in the bathroom.
Good service, good location.
by A verified traveler
Posted 23 Nov 2024
Dirty rooms, the owner was very rude.
by A verified traveler
Posted 23 Nov 2024
The lobby was overwhelmed with cigarette smoke, the room was clean but I didn’t have bath towels and the phone didn’t work
by A verified traveler
Posted 21 Nov 2024
It was very noisy and dog barked
by A verified traveler
Posted 3 Nov 2024
Red Taffida curtains were see through and broadcast lights in parking lot across the street. Hard to sleep because not at all dark. Property was a lot rougher than the pictures.
New mattress was nice. Front desk clerk reallt friendly.
by A verified traveler
Posted 2 Nov 2024
Rooms were disgusting, missing wash cloths, pillows, floors not moped.tub not cleaned. Over charged our credit card 400.00 for 1 night stay
Comment from Hotel Management
3 Nov 2024 by G S, Hotel Management
Sorry for inconvenience. if over charge please contact me at 206-293-3207
