Ratings based on 60 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.4 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Oct 2024
by A verified traveler
Posted 13 Oct 2024
Pleasantly surprised considering the place looked vacant from the outside (parking lot was empty). Inside and room were well maintained and clean. Beds were comfortable. Only downside (and because no one was there, it turned out not to be) was the 2 inch gap under the door. Could have been noisy and in a full hotel. Need to seal that up.
by A verified traveler from Dillsburg
Posted 11 Oct 2024
The employees were so happy and helpful, and they help the facilities immaculately clean! The rooms had solid floors, and were wonderful! Everything was great and the condition of the resort was impeccable!
by A verified traveler
Posted 11 Oct 2024
The food was not good and the cleaners were sweeping the floors outside my room at 5am, which disrupted my sleep.
by A verified traveler
Posted 9 Oct 2024
This newly opened hotel and resort is a very nice place to stay with lots of potential. The natural healing, energy, and wellness focus of the hotel is fantastic. The focus on Nikola Tesla is a beautiful tribute to a magnificent man and inventor. The dining room/restaurant is wonderful. The food selection is fantastic and the prices are so reasonable. The food was so delicious and appetizing!
The hallways and rooms are nice, but have an institutional feel to them. It has the look and feel of a hospital. The walls are whitewashed with little other colors. The rooms need darkening curtains or blinds added to the windows to promote better sleep. Unfortunately, we were woken up by people talking loudly in the hallway both nights we were there.
It is definitely worth staying here because they have so much to offer. There are just some areas that need some improvement and some changes made.
by A verified traveler
Posted 8 Oct 2024
by A verified traveler
Posted 7 Oct 2024
The staff were extremely friendly, the room was clean and comfortable, the gym was fantastic, and the energized dining was affordable and hit the spot. Fantastic stay
by A verified traveler
Posted 16 Sep 2024
by A verified traveler
Posted 11 Aug 2024 on Orbitz
The facilities were clean and welcoming, however, I had to spend 20 minutes checking to a confirmed reservation due to "upgraded systems". Giving information again and again.
Drove to our entry door which was furthest from the desk only to discover they gave us keys to wrong room, it only had one bed not the 2 we needed. Walked all the way back to desk who wanted to talk about how she was going to deal with next large party arriving. Finally got keys.
Breakfast was very lackluster, nothing hot except instant oatmeal but there were no bowls to eat it in. There was also no whole wheat bread for toast.
Returned to room, the way we left through courtyard only to find our key didnt work. Walked around to unlock from inner hall, but of course we had deadbolted last night. Universal hotel key would not work, lock apparently is busted. Tried all manner of door/keys/locks with maid and front desk. Nothing. Had to wait for maintenance guy who didn't know how to use own tool. 30 minutes later, we got back into room. only como they were willing to give us was an auto massage, but we were now an hour late leaving.
by A verified traveler
Posted 30 Jul 2024
I didn’t understand how to operate the elevator.
Comment from Hotel Management
31 Jul 2024 by Tim, Hotel Management
Thank you for your review!For the elevator’s you just press and hold the floor number, and the elevator door opens automatically. After reading your review I had operating instructions placed in each elevator to prevent any future confusion. We appreciate your feedback! This is how we become better!
