Ratings based on 752 Verified Reviews

4.2 out of 5
92% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Dec 2024
4 out of 5
by A verified traveler

Posted 12 Dec 2024
Great place, super nice staff, very helpful. The only thing was that we may have left something behind and although they were super responsive to start with. They stopped responding now 😐 so I don’t know if they found what we forgot or not. 😢
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Aug 2024
5 out of 5
by A verified traveler

Posted 16 Jun 2024 on Orbitz
Need better entrance to hotel. Didn’t like walking through parking gate to entrance. Otherwise hotel is clean and rooms are well done with usb ports to charge the phones. Only stayed for 1 night.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 May 2024
5 out of 5
by A verified traveler

Beautiful hotel and very good service!!!

Posted 10 Apr 2024 on Hotels
Beautiful hotel and very good service!!!
Comment from Hotel Management
14 May 2024 by Olivier Serror, Hotel Management
Dear Nadia, thank you for your kind words about our beautiful hotel and excellent service! We are delighted to hear that you enjoyed your stay with us. Looking forward to welcoming you back soon. Best regards, Novotel Lausanne Bussigny.
3 out of 5
by A verified traveler

Posted 2 Nov 2023 on Hotels
Comment from Hotel Management
6 Nov 2023 by J.Constantin, Hotel Management
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
5 out of 5
by A verified traveler

Posted 29 Oct 2023 on Hotels
hotel staff very nice and helpful rooms are spotlessly clean beds are modern with foam mattress very comfortable restaurant is nice small menu choice but all the food was excellent. overall very happy to come back and stay again.
Comment from Hotel Management
30 Oct 2023 by J.Constantin, Hotel Management
Dear Glen,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
4 out of 5
by A verified traveler

Posted 23 Sep 2023 on Hotels
Comment from Hotel Management
25 Sep 2023 by J.Constantin, Hotel Management
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
4 out of 5
by A verified traveler

Posted 13 Sep 2023 on Hotels
Comment from Hotel Management
13 Sep 2023 by L reception, Hotel Management
Dear Ranthanks for your feedbackKind regards