Ratings based on 992 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Dec 2024
Comment from Hotel Management
12 Dec 2024 by Pierre - Front Office Manager, Hotel Management
Dear Tongwei,Thank you for taking the time to review your last stay with us and we hope to welcome you back in the future!Kind Regards,
by A verified traveler
Posted 2 Dec 2024
The service is appalling, both at breakfast and dinner we had to grab a waiter just to get served, at dinner there were 5 waiters standing around having a chat, sack them all and start over!!!!!!
Comment from Hotel Management
6 Dec 2024 by Raelene Ohlson, Hotel Management
Dear DarrenThank you for sharing your feedback with us. I want to sincerely apologise for the disappointing service you experienced during your meals. Your comments are deeply concerning, and I completely understand your frustration.It is unacceptable for any guest to feel neglected, and the lack of attentiveness from our team during your breakfast and dinner is not reflective of the service we strive to provide. Please rest assured that your feedback has been taken very seriously, and I will be addressing this matter with our team immediately to ensure that we improve the level of attention and professionalism in our service.Kind regards, RaeleneGeneral Manager
by A verified traveler
Posted 19 Nov 2024
Great position lovely room
by A verified traveler
Posted 13 Nov 2024
Thankyou for a lovely stay we will be back again soon.
Comment from Hotel Management
1 Dec 2024 by Susana, Hotel Management
Dear Suzanne,Thank you for your lovely feedback!We’re so pleased to hear that you enjoyed your stay with us and that you plan to visit again soon. It means a lot to our team to know we could make your experience special.We can’t wait to welcome you back to Pullman Bunker Bay Resort for another relaxing and enjoyable getaway. If there’s anything we can do to make your next visit even more memorable, please don’t hesitate to let us know.Best regards,Susana BentoFront Office Assistance ManagerPullman Bunker Bay Resort Margaret River Region
by A verified traveler
Posted 30 Oct 2024
Comment from Hotel Management
1 Nov 2024 by Susana, Hotel Management
Dear Davinder,Thank you for your review! We’re glad to hear that you had a positive experience with us. Your feedback is valuable and helps us continue to improve. We hope to welcome you back soon!Best regards,Susana BentoFront Office Assistance Manager
by A verified traveler from PERTH
Posted 23 Sep 2024
Amazing Resort!!
Comment from Hotel Management
28 Sep 2024 by Pierre - Front Office Manager, Hotel Management
Thank you so much Antonio, we hope to welcome you back in the near future!
by A verified traveler
Posted 30 Aug 2024
The staff and food were amazing and made our 30th Wedding anniversary very special
Comment from Hotel Management
18 Sep 2024 by Susana, Hotel Management
Dear Annette,Thank you so much for your wonderful review! We’re delighted to hear that our staff and food helped make your 30th Wedding Anniversary celebration extra special. It was truly an honor to be a part of such a milestone event in your lives.We hope to welcome you back to Pullman Bunker Bay Resort for many more memorable occasions in the future.Warm regards,Susana BentoAssistant ManagerPullman Bunker Bay Resort
by A verified traveler
Posted 29 Aug 2024 on Wotif
The place is nestled in a natural beautiful location, the staff customer service is top class, will definitely be staying there again
Comment from Hotel Management
18 Sep 2024 by Susana, Hotel Management
Dear Ryan,Thank you for your lovely review! We’re thrilled to hear you enjoyed our beautiful natural surroundings and that our team’s customer service left a lasting impression. It’s wonderful to know that you plan on staying with us again – we look forward to welcoming you back to Pullman Bunker Bay Resort for another exceptional experience.Warm regards,Susana BentoAssistant ManagerPullman Bunker Bay Resort
by A verified traveler
Posted 25 Aug 2024
Great place
Lovely breakfast
Comment from Hotel Management
28 Aug 2024 by Pierre - Front Office Manager, Hotel Management
Good evening James,Thank you for taking the time to rate your experience with us!It's a pleasure to hear that you enjoyed your stay with us, we hope to welcome you back soon!Kind Regards,
by A verified traveler
Posted 12 Jul 2024 on Wotif
Clean and great scenery
Comment from Hotel Management
21 Jul 2024 by Susana, Hotel Management
Dear Lucas,Thank you for your kind feedback. We are delighted to hear that you enjoyed the cleanliness of our resort and the beautiful scenery that surrounds us. Our team works hard to maintain a pristine environment and showcase the natural beauty of our location, and it’s wonderful to know that these efforts contributed to your positive experience.We hope to welcome you back to Pullman Bunker Bay Resort in the future for another relaxing and scenic stay.Kind regards,Susana BentoFront Office Assistant ManagerPullman Bunker Bay Resort
