Ratings based on 614 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Jul 2024 on Wotif
Great area, very close to beach. Terrific walks along waterfront.
Pleasant staff, helpful & polite.
Only negative was there was no cupboard to put toiletries in bathroom.
Comment from Hotel Management
2 Sep 2024 by Maria, Hotel Management
Thank you for taking the time to share your feedback about your recent stay. We're so happy to hear that you enjoyed the location. Apologies for the bathroom storage issue – we'll consider this for improvements. Hope to see you again! Kind regards, Maria
by A verified traveler
Posted 20 Jun 2024 on Wotif
great place we had 6 people stay with us and we all fit and for a decent price, heated spa and pool was great and the games room for the boys
Comment from Hotel Management
2 Sep 2024 by Maria, Hotel Management
Thanks for the fantastic review! We're thrilled you and your group had a comfortable and enjoyable stay. We appreciate your kind words and look forward to welcoming you back in the future! Kind regards, Maria
by A verified traveler
Good holiday location.
Posted 11 Jun 2024 on HotelsRoom was spacious and clean.
It was a little bare with minimun decorations, ie pictures etc.
Private outdoor space if required was good.
Comment from Hotel Management
12 Jun 2024 by Maria, Hotel Management
Thank you for sharing your feedback about your room. We appreciate your decor suggestions and will keep them in mind for future improvements. We hope to have the opportunity to welcome you back in the future.Warm regards, Maria
by A verified traveler
Posted 10 May 2024 on Wotif
It’s a bit old needs a facelift in the rooms and bathrooms
Comment from Hotel Management
26 May 2024 by Maria, Hotel Management
Thank you for sharing your feedback. We appreciate your honesty and understand your desire for a more updated look. We are always working to improve our facilities and are excited to share that we have just completed a renovation of our pool area and bathroom renovation is also underway. We are also in the process of planning a lobby refurbishment. We hope these updates will enhance your future experiences with us.Warm regards,
by A verified traveler
Posted 24 Apr 2024 on Wotif
Stayed many times at this resort. It is clean, lovely fauna and very tidy. The renovations are wonderful. Tonic by the bay is always welcoming and staff always on hand.
Comment from Hotel Management
26 May 2024 by Maria, Hotel Management
Thank you so much for your continued loyalty and kind words. We look forward to welcoming you back again soon!
by A verified traveler
Posted 7 Apr 2024 on Wotif
Comment from Hotel Management
26 May 2024 by Maria, Hotel Management
Thank you for sharing your positive experience 5/5. We look forward to welcoming you back for another great getaway!
by A verified traveler
Posted 21 Mar 2024 on Wotif
My husband and I have been coming back off and on since our children were young which is almost 30years.
We love the position close to the water and bike path.
We come now to just relax. We don’t have to start the car. Just a short walk and you have chemist and shop if you run out of anything.
We will be back again.
Comment from Hotel Management
26 May 2024 by Maria, Hotel Management
Thank you so much for your incredible loyalty and kind words! We are absolutely delighted to have been a part of your family's memories for almost 30 years. We hope you'll consider visiting us again in the future. Warm regards.
by A verified traveler
Posted 1 Mar 2024
Great location. All amenities on site or easy walk/drive away
Comment from Hotel Management
26 May 2024 by Maria, Hotel Management
Hi Allan, we strive to provide a comfortable and enjoyable stay for our guests, and your positive experience means a lot to us. We hope to welcome you back again soon! Warm regards,
by A verified traveler
Posted 26 Jan 2024 on Wotif
We loved our stay at tge Broadwater Resort. The gardens throughout the resort are beautiful. Kids loved the pools.
Comment from Hotel Management
26 May 2024 by Maria, Hotel Management
Thank you so much for your kind words. It warms our hearts to know that your kids had a wonderful time. We hope to welcome you all back again soon. Warm regards
by A verified traveler
Posted 25 Jan 2024 on Wotif
Fresh towel service please
Comment from Hotel Management
26 May 2024 by Maria, Hotel Management
Thank you for your 5/5 review! We're thrilled that you enjoyed your stay at our resort. We appreciate your feedback on the towel service. We hope to welcome you back again soon. Warm regards.
