Ratings based on 602 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Nov 2024
the service at this hotel was absolutely wonderful. Their team went above and beyond for me, ensuring I had everything I needed. I also had to work a few days & the WiFi was amazing. As a solo female traveler, I felt super safe, cared for & knew the staff would help me with whatever I needed (because they did)
by A verified traveler
Posted 22 Nov 2024
Comment from Hotel Management
22 Nov 2024 by Jurate - Learning & Quality Manager, Hotel Management
Hi Stephen, Thank you for your awesome rating! We look forward to hosting you again soon for another great stay!#Stay Curious
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Jurate - Learning & Quality Manager, Hotel Management
Hi Mehdi,Thank you for your awesome rating! We look forward to hosting you again soon for another great stay!#Stay Curious
by A verified traveler
Posted 16 Nov 2024
Everything about the hotel is great. The only thing I would say is be aware of the location. It's a 20 minute walk to the Dubai Mall which is fine if you are in good health and mobile. And if you want to use the metro system it's probably 45-60 minute walk to that. Dubai is very spread out so if you want to see The Palms, The Marina it's a 45-60 minute taxi ride. The free bus service offered by the hotel is great but only runs twice a day. Other than that the hotel is top notch.
Comment from Hotel Management
18 Nov 2024 by Jurate - Learning & Quality Manager, Hotel Management
Hi Andrew, Thank you for your detailed feedback! We’re delighted to hear that you enjoyed your stay and found the hotel’s services and amenities to be top-notch. We appreciate your insights regarding the location and transportation. While we're close to Dubai Mall, we understand that exploring other parts of Dubai can take time. We're glad you made use of our complimentary shuttle service and hope it added convenience to your stay. Thank you for choosing Hotel Indigo Dubai Downtown, and we look forward to welcoming you back soon!
by A verified traveler
Posted 13 Nov 2024
Mustafa and Michael from reception were excellent, the Filipina who’s a supervisor of the dining experience was excellent, over all the hotel was excellent, I will definitely recommend this hotel, and will chose this hotel again and again
Comment from Hotel Management
14 Nov 2024 by Jurate - Learning & Quality Manager, Hotel Management
Hi Augustus,Thank you so much for your wonderful feedback! We truly appreciate your recommendation, and we look forward to welcoming you back for another fantastic experience at our hotel!
by A verified traveler
Posted 7 Nov 2024
Comment from Hotel Management
7 Nov 2024 by Jurate - Learning & Quality Manager, Hotel Management
Hi Jordan,Thank you for your awesome rating! #Stay Curious
by A verified traveler from Al Marina Village
Posted 6 Nov 2024
Comment from Hotel Management
7 Nov 2024 by Jurate - Learning & Quality Manager, Hotel Management
Hi Heather,Thank you for your awesome rating!#StayConnected
by A verified traveler
Posted 24 Oct 2024
This is a great hotel
The rooms are very clean and comfortable, the gym is modern and the pool big enough to lap in.
Breakfast is excellent both with choices and service.
The staff is most accommodating
Comment from Hotel Management
31 Oct 2024 by Jurate - Learning & Quality Manager, Hotel Management
Hi Nerrida,Thank you for the fantastic review! We're thrilled to hear you enjoyed our clean, comfy rooms, the modern gym, and the spacious pool—perfect for some relaxing laps! It’s wonderful to know our breakfast spread and service hit the mark, and that our team made you feel right at home. Looking forward to welcoming you back for more great stays and warm hospitality!
by A verified traveler from Uxbridge
Posted 14 Oct 2024
Comment from Hotel Management
14 Oct 2024 by Jurate - Learning & Quality Manager, Hotel Management
Hi Karen,Thank you for the shoutout! We hope to see you again soon.
by A verified traveler
Posted 12 Oct 2024
The indigo is always our first stop when we flight to Dubai. Its location and modern style, hospitality and amenities are fantastic. I’ve been there with my four years old and we had a lot of fun. Note to mention the personal who always interacted with my little girl was amazing. Again!
Comment from Hotel Management
14 Oct 2024 by Jurate - Learning & Quality Manager, Hotel Management
Hi Robert,Thank you for making Hotel Indigo Dubai your first stop whenever you visit! We’re delighted to hear that you and your little one had such a fantastic stay with us. It’s wonderful to know that our location, modern style, and hospitality continue to impress. We’re especially happy that our team made your daughter’s experience extra special—we love creating fun moments for our youngest guests.We can't wait to welcome you both back again for more fun and great memories!#StayConnected
