Ratings based on 968 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
Great place to stay with easy access to cafes etc
Comment from Hotel Management
25 Nov 2024 by GRACE ROM, Hotel Management
Dear Zara,Thank you for taking time to complete our guest survey following your recent stay at Doubletree by Hilton - Business Bay.We really appreciate your feedback which will assist us to continuously strive to improve our services and facilities. It is our goal to achieve the highest standards of service we could offer to our guests and it is always very rewarding for our team to learn that we have met your satisfactions. Your gracious comments will serve as an added inspiration to consistently maintain the high standards which you have experienced during your stay with us. We hope you have the opportunity of staying with us again in the near future trusting that we would continually provide you with the best services and personalized care at all times.Regards, Grace Claveria RomAssistant Front Office ManagerDoubletree by Hilton - Business Bay
by A verified traveler
Posted 23 Nov 2024
Rooms were great. Staff at the restaurant , pool area and the reception were always warm and happy to help. Breakfast selection was great .
Comment from Hotel Management
23 Nov 2024 by Abdellah Fattah, Hotel Management
Dear Duncan, Thank you for choosing DoubleTree by Hilton Dubai – Business Bay and for sharing your valuable feedback. Looking forward to welcoming you back soon again.Best Regards Abdellah Fattah Night Manager
by A verified traveler
Posted 23 Nov 2024
Excellent location. Very well maintained. Extremely professional and friendly staff. Delicious breakfast.
Comment from Hotel Management
23 Nov 2024 by Pauline Kivindyo, Hotel Management
Dear Sergey, thank you for choosing DoubleTree by Hilton Dubai – Business Bay and for sharing your valuable feedback. Looking forward to welcoming you back soon again. Kind Regards, Pauline Kivindyo, Front Office Supervisor
by A verified traveler
Posted 18 Nov 2024
All the staff were very friendly, especially the Naem, Mohammed and Novi and all the rest of the staff in the restaurant. They always greeted us especially our 9 month old baby who was always so happy to see everyone at breakfast and dinner.
If we called for more water or towels to our room it would arrive within a few minutes. The hotel is a 15/20 minute walk to the Dubai mall but also restaurants nearby. it is a good location as things are not too far by taxi.
Overall great experience
Comment from Hotel Management
18 Nov 2024 by Abdellah Fattah, Hotel Management
Dear Jessica , We are very pleased to read your positive review from your recent stay with us at DoubleTree by Hilton Dubai – Business Bay. Thank you for taking the time to share your feedback and recommend our hotel with 5 / 5 rating. We are glad you enjoyed your stay. It is our goal to achieve the highest standards of service we could offer to our guests, and it is always very rewarding for our team to learn that we have met your satisfaction. We look forward to welcoming you back and to continue exceeding your expectations. Best Regards, Abdellah Fattah Night Manager
by A verified traveler
Posted 9 Nov 2024
Excellent place for family holiday
Comment from Hotel Management
9 Nov 2024 by Hana, Hotel Management
Dear Arslan,thank you for choosing DoubleTree by Hilton Dubai – Business Bay and for sharing your valuable feedback. Looking forward to welcoming you back soon again. Kind Regards, Hanna Palermo, Front Office Supervisor
by A verified traveler
Posted 8 Nov 2024
Rooms are very clean. Reception staff is very professional. Close from the main mall in Dubai
Comment from Hotel Management
8 Nov 2024 by Pauline Kivindyo, Hotel Management
Dear Seraj, thank you for choosing DoubleTree by Hilton Dubai – Business Bay and for sharing your valuable feedback. Looking forward to welcoming you back soon again. Kind Regards, Pauline Kivindyo, Front Office Supervisor
by A verified traveler
Posted 30 Oct 2024
Very welcoming and accommodating. The room was just as pictures online. Room was very clean and soundproof. Nicely located with a number of eateries to choose from within a short distance.
Comment from Hotel Management
31 Oct 2024 by Princess Grace Suaring, Hotel Management
Dear Mr. Shawn, We are very pleased to read your positive review from your recent stay with us at DoubleTree by Hilton Dubai – Business Bay. Thank you for taking the time to share your feedback and recommend our hotel with 5/5 rating. We are glad you enjoyed your stay. It is our goal to achieve the highest standards of service we could offer to our guests, and it is always very rewarding for our team to learn that we have met your satisfaction. We look forward to welcoming you back and to continue exceeding your expectations. Best Regards,Princess Grace SuaringDuty Manager
by A verified traveler
Posted 26 Oct 2024
Really nice place highly recommend
Comment from Hotel Management
26 Oct 2024 by Abdellah Fattah, Hotel Management
Dear Marcel We are very pleased to read your positive review from your recent stay with us at DoubleTree by Hilton Dubai – Business Bay. Thank you for taking the time to share your feedback and recommend our hotel on Expedia with 5 / 5 rating and we are glad you enjoyed your stay. It is our goal to achieve the highest standards of service we could offer to our guests, and it is always very rewarding for our team to learn that we have met your satisfaction. We look forward to welcoming you back and to continue exceeding your expectations. Best regards, Abdellah Fattah Night Manager
by A verified traveler
Posted 24 Oct 2024
Comment from Hotel Management
24 Oct 2024 by Abdellah Fattah, Hotel Management
Dear CharithWe are very pleased to read your positive review from your recent stay with us at DoubleTree by Hilton Dubai – Business Bay. Thank you for taking the time to share your feedback and recommend our hotel on Expedia with 5 / 5 rating and we are glad you enjoyed your stay. It is our goal to achieve the highest standards of service we could offer to our guests, and it is always very rewarding for our team to learn that we have met your satisfaction. We look forward to welcoming you back and to continue exceeding your expectations. Best regards, Abdellah Fattah Night Manager
by A verified traveler
Posted 22 Oct 2024
Nice and clean, staff very helpful
Comment from Hotel Management
23 Oct 2024 by Princess Grace Suaring, Hotel Management
Dear Kirandeep, We are very pleased to read your positive review from your recent stay with us at DoubleTree by Hilton Dubai – Business Bay. Thank you for taking the time to share your feedback and recommend our hotel with 5/5 rating. We are glad you enjoyed your stay. It is our goal to achieve the highest standards of service we could offer to our guests, and it is always very rewarding for our team to learn that we have met your satisfaction. We look forward to welcoming you back and to continue exceeding your expectations. Best Regards,Princess Grace SuaringDuty Manager
