Ratings based on 54 Verified Reviews
4.4 Room cleanliness
4.0 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Oct 2024
It was amazing
Comment from Hotel Management
22 Oct 2024 by Urbanstay, Hotel Management
hello. This is UrbanStay.Did you enjoy your stay? We look forward to your next visit!We will always provide the best accommodation service to our guests.Thank you :)
by A verified traveler
Posted 27 Jul 2024 on Hotels
Comment from Hotel Management
30 Jul 2024 by Urbanstay, Hotel Management
안녕하세요. 어반스테이 입니다.저희 객실을 이용해주셔서 감사합니다.항상 게스트님 만족을 위해 노력하는 어반스테이가 되겠습니다.이용해주셔서 감사드리며, 다음에 또 방문해주세요:) 감사합니다!
by A verified traveler
Posted 22 Jul 2024
Comment from Hotel Management
13 Aug 2024 by Urbanstay, Hotel Management
안녕하세요. 어반스테이 입니다.저희 객실을 이용해주셔서 감사합니다.항상 게스트님 만족을 위해 노력하는 어반스테이가 되겠습니다.이용해주셔서 감사드리며, 다음에 또 방문해주세요:) 감사합니다!
by A verified traveler
Posted 24 Jun 2024
Once I got in touch with the hotel communication was good. Expedia needs to fix the instructions to get the room access for this hotel. It tells you to wait for an email 48 hrs prior to your arrival that email never came. I had to contact Expedia and then was instructed to contact the hotel. Once I contacted the hotel everything went smooth. I was even able to do late check out at 2pm instead of the 11am normal time. (they only take cash) Was about $21 dollars to do that
Comment from Hotel Management
28 Jun 2024 by Urbanstay, Hotel Management
hello. This is Urbanstay.Thank you for choosing to stay with us.We will always strive for your satisfaction.Thank you for staying with us and we look forward to your next visit :) Thank you!
by A verified traveler
Posted 23 Jun 2024
If you an international guest, make sure to check your emails and get check-in details confirmed prior your stay as there is no front desk. We arrived at 9pm and the check-in form didn’t recognise my booking number. Luckily live chat was quick and I had an email sent with room details shortly.
Overall stay was comfortable and provided amenities like washing detergent and drying rack.
The blinds were not blackout and had gaps which would let in too much light in the morning.
Comment from Hotel Management
28 Jun 2024 by Urbanstay, Hotel Management
hello. This is Urbanstay.Thank you for choosing to stay with us.We will always strive for your satisfaction.Thank you for staying with us and we look forward to your next visit :) Thank you!
by A verified traveler
Posted 7 Jun 2024
Convenience and efficiency....
Comment from Hotel Management
9 Jun 2024 by Urbanstay, Hotel Management
hello. This is Urbanstay.We are so happy and grateful that you enjoyed your stay with us.We hope you always have a comfortable and happy trip. Thank you.
by A verified traveler
Posted 28 May 2024 on Hotels
Comment from Hotel Management
18 Jul 2024 by Urbanstay, Hotel Management
hello. This is Urbanstay.Thank you for choosing to stay with us.We will always strive for your satisfaction.Thank you for staying with us, and we look forward to your next visit. :)
by A verified traveler
Posted 27 May 2024
Nice stay, thank you
Comment from Hotel Management
28 May 2024 by Urbanstay, Hotel Management
hello. This is Urbanstay.Thank you for choosing to stay with us.We will always strive to satisfy our guests.Thank you for staying with us, and we look forward to your next visit. :)
by A verified traveler
Posted 27 May 2024
Nice stay, thank you
Comment from Hotel Management
28 May 2024 by Urbanstay, Hotel Management
hello. This is Urbanstay.We are so happy and grateful that you enjoyed your stay with us.We hope you always have a comfortable and happy trip. Thank you.
by A verified traveler
Posted 9 Apr 2024
Love the mobile check in and rooftop access
