Ratings based on 402 Verified Reviews
3.7 Room cleanliness
3.7 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Jan 2023 on Hotels
by A verified traveler
Posted 1 Jul 2022 on Hotels
by A verified traveler
Good Enough
Posted 27 Jul 2021 on HotelsGood enough for the price
by A verified traveler
Small apartment-perfect for long weekend
Posted 6 Jul 2020 on HotelsOffice located in back of building A... a little challenging to locate but easy to park out front and walk down the outside “hallways”. Nice check in area. Room was like a little apartment... fridge, freezer, 2 burner gas stove, sink, combo washer/dryer, pots/pans/dishes/silverware included. Plenty of walking access to various restaurants. Easy walk across street to beach. Great price for location and easy beach access and amenities.
Comment from Hotel Management
9 Jul 2020 by Hotel THE MARK Haeundae, Hotel Management
Good morning, This is The Mark Hotel.
Thank you for your review and visiting us. We effort to provide better service to our customers constantly.
Thank you very much.
by A verified traveler
Posted 20 Jan 2020 on Hotels
Comment from Hotel Management
26 Jan 2020 by Hotel THE MARK Haeundae, Hotel Management
안녕하십니까. 더마크호텔입니다.
시간내어 후기 남겨주심에 감사드립니다.
앞으로도 더 나은 서비스와 높은 고객 만족을 위해 늘 노력하겠습니다.
감사합니다.
by A verified traveler
the worst stay I’ve ever been
Posted 29 Dec 2019 on HotelsRoom condition was different from what I saw when making the reservation. No partial see view, only construction site in front of window.
Also, wrong payment was charged to me. The hotel charged other room’s payment due to the clark’s mistake. And considered it as not a big problem. Terrible service.
Comment from Hotel Management
1 Jan 2020 by 더마크호텔 해운대, Hotel Management
안녕하세요. 고객님,
잘못된 뷰표기로 투숙에 불편을 드린 점 죄송합니다.
by A verified traveler
Posted 17 Oct 2019
Good value in a great area of Busan. The staff were friendly and check in and out were speedy and easy.
Comment from Hotel Management
20 Oct 2019 by Hotel THE MARK Haeundae, Hotel Management
Good morning, This is The Mark Hotel.
Thank you for your review and visiting us. We effort to provide better service to our customers constantly.
Thank you very much.
by A verified traveler
18th floor room and no elevator
Posted 14 Sep 2019 on HotelsElevators were out of service so we had to walk up 18 floors. Suite had partial ocean view but windows were dirty and we could not see through them.
Comment from Hotel Management
2 Oct 2019 by Hotel THE MARK Haeundae, Hotel Management
Good morning, This is The Mark Hotel.
Thank you for your review and visiting us.
First of all, We are very sorry for your inconvenience.
We will effort to improve the service.
Thank you very much.
by A verified traveler
Posted 10 Sep 2019
Comment from Hotel Management
2 Oct 2019 by Hotel THE MARK Haeundae, Hotel Management
안녕하십니까. 더마크호텔입니다.
시간내어 후기 남겨주심에 감사드립니다.
앞으로도 더 나은 서비스와 높은 고객 만족을 위해 늘 노력하겠습니다.
감사합니다.
by A verified traveler
Cheap Stay Near the Beach
Posted 7 Sep 2019 on HotelsThe beds are uncomfortable, very rigid and hard. The rooms need a good redecorating. It's a cheap stay in a great area. Otherwise, the rooms leave much to be desired.
Comment from Hotel Management
2 Oct 2019 by Hotel THE MARK Haeundae, Hotel Management
Good morning, This is The Mark Hotel.
Thank you for your review and visiting us. We effort to provide better service to our customers constantly.
Thank you very much.
