Ratings based on 943 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Oct 2024
We booked the King Suite for 7 days and the view of the ocean was amazing. The room was spacious and clean. The Netflix on the TV was spotty on some days. There was also no grab bars in the tub or the shower. The bed was a bit firm for my liking but otherwise, the stay was pleasant.
Comment from Hotel Management
30 Oct 2024 by 소성문, Hotel Management
Hello, Thank you very much for using Hotel Laon and taking the precious time to participate in the review.We will do our best to enjoy a comfortable rest with Hotel Laon even when you revisit.
by A verified traveler
Posted 25 Oct 2024
View of the beach awesome
Comment from Hotel Management
25 Oct 2024 by 소성문, Hotel Management
Hello, Thank you very much for using Hotel Laon and taking the precious time to participate in the review.We will do our best to enjoy a comfortable rest with Hotel Laon even when you revisit.
by A verified traveler
Posted 21 Oct 2024
Clean & well maintained property. For the time of year good value. Great beach access. Breakfast was very good. Property was centrally located for travel around Busan
Comment from Hotel Management
21 Oct 2024 by 소성문, Hotel Management
Hello, Thank you very much for using Hotel Laon and taking the precious time to participate in the review.We will do our best to enjoy a comfortable rest with Hotel Laon even when you revisit.
by A verified traveler
Posted 12 Oct 2024
Do not book this hotel! A stranger walked into our hotel room in the middle of the night while we were asleep. We woke up abruptly and were terrified. The hotel said they made a mistake and gave another guest our room card and brushed it off. I asked to speak to the hotel manager at check out and was told the manager was not available and will email me. I never heard from the manager. I contacted the hotel through Expedia after check out requesting a partial refund and no response. We paid to sleep and rest at the hotel but was unable to do neither of those due to the hotel’s mistake of giving another guest our room card. Never experienced anything like this at any other hotel that I stayed at, the lack of customer service after the incident is also a big red flag
Comment from Hotel Management
12 Oct 2024 by 조현우 이사, Hotel Management
Hello, Thank you very much for using Hotel Laon and taking the precious time to participate in the review. We will do our best to enjoy a comfortable rest with Hotel Laon even when you revisit.
by A verified traveler from Windermere
Posted 2 Oct 2024
Thank you.
Comment from Hotel Management
2 Oct 2024 by 호텔 관리진, Hotel Management
Hello, Thank you very much for using Hotel Laon and taking the precious time to participate in the review.We will do our best to enjoy a comfortable rest with Hotel Laon even when you revisit.
by A verified traveler
Posted 16 Sep 2024
The hotel staff were very helpful and polite. The beach views from my room were beautiful and the room itself was clean and had everything I need.
Comment from Hotel Management
17 Sep 2024 by 소성문, Hotel Management
Hello, Thank you very much for using Hotel Laon and taking the precious time to participate in the review.We will do our best to enjoy a comfortable rest with Hotel Laon even when you revisit.
by A verified traveler
Posted 10 Sep 2024
Overall, the hotel is great. Loved the gorgeous view of the Songjeong beach from the floor to ceiling window of my spacious room. The reason why I took off a star is because the shower does not drain properly. Due to the design flaw and a clogged drain, the water just sat on the bathroom floor, which was unpleasant. Also, while the A/C in the room was excellent, the hallways had no A/C and was very warm (it was a 91-degree day when I visited). And there was a very unpleasant odor (like moth balls) in the lobby area. But otherwise the hotel is great.
Comment from Hotel Management
10 Sep 2024 by 호텔 관리진, Hotel Management
Hello, Thank you very much for using Hotel Laon and taking the precious time to participate in the review.We will do our best to enjoy a comfortable rest with Hotel Laon even when you revisit.
by A verified traveler
Posted 8 Aug 2024
Clean Great location and all Services
Comment from Hotel Management
10 Aug 2024 by 조현우 이사, Hotel Management
안녕하십니까 저희 호텔라온을 이용해 주시고, 소중한 시간을 내어 이용 후기에 참여해 주셔서 대단히 감사드립니다.재방문 시에도 호텔라온과 편안한 휴식을 즐길 수 있도록 최선을 다 하겠습니다
by A verified traveler
Posted 13 Jul 2024
Absolutely loved our stay here! We had an ocean view room that was amazing. Lots of walking trails along the beach and through the surrounding mountains. Didn’t want to leave and hope to come back again some day.
Comment from Hotel Management
13 Jul 2024 by 호텔 관리진, Hotel Management
Hello, Thank you very much for using Hotel Laon and taking the precious time to participate in the review.We will do our best to enjoy a comfortable rest with Hotel Laon even when you revisit.
by A verified traveler
Great view
Posted 24 Jun 2024 on HotelsGreat location with incredible views
Comment from Hotel Management
27 Jun 2024 by 소성문, Hotel Management
Hello, This is Hotel Laon.It may be difficult to reflect depending on the room conditions on the day,We will leave a note to reflect your request as much as possible.Thank you.
