Ratings based on 279 Verified Reviews
4.4 Room cleanliness
4.1 Service & staff
3.9 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Nov 2019 on Hotels
Comment from Hotel Management
21 Nov 2019 by HOTEL1, Hotel Management
안녕하세요 고객님
광안리 호텔1을 이용해주셔서 감사드립니다.
10점 만점 10점 높은 평점 남겨주셔서 감사합니다.
앞으로도 더 나은 호텔1이 되기위해 최선을 다하겠습니다.
고객님의 다음 일정에도 호텔1이 함께하기를 기원합니다.
소중한 시간 내시어 의견 주셔서 다시 한 번 감사드립니다.
by A verified traveler from TH
Posted 30 Oct 2019
It took about 8 - 10 mins from MRT. Room is find with a sea view. But I'm unsure is there any problem with the air-condition, it's a bit hot and air flow is not very well. Most of staffs could not speak English. But it's not a big deal. At least, they try to speak with us in Korea. The rest is good.
Comment from Hotel Management
2 Nov 2019 by [HOTEL1], Hotel Management
Hi, customer.
Thank you for using Gwangalli Hotel 1.
I'm so sorry for the inconvenience of your trip.
I'm sorry for the inconvenience of using the air conditioner.
I will look carefully and do my best to become a better hotel in the future.
I hope Hotel 1 will be with you on your next itinerary.
Thank you again for your valuable time and feedback.
by A verified traveler
Posted 14 Oct 2019 on Hotels
Very welcoming, clean quiet room.
Comment from Hotel Management
17 Oct 2019 by HOTEL1, Hotel Management
Hi, customer.
Thank you for using Gwangalli Hotel 1.
Thank you for giving us a 10 point rating.
I will do my best to become a better hotel in the future.
I hope Hotel 1 will be with you on your next itinerary.
Thank you again for your valuable time and feedback.
by A verified traveler
Beach day
Posted 18 Aug 2019 on HotelsGreat hotel for the simple traveler. They provide everything necessary for a night stay. Place is clean and well organized breakfast is better than many other hotels of more money. Coffee choices with slightly western fair. Best of all across from beach!
Comment from Hotel Management
21 Aug 2019 by hotel1, Hotel Management
Hello. Thank you for using Hotel One and for your valuable feedback. I am very happy that you were satisfied. We will be a member of the hotel to provide better facilities and services. We look forward to seeing you next time you visit Busan. Thank you.
by A verified traveler
Posted 29 Jun 2019
Comment from Hotel Management
2 Jul 2019 by HOTEL 1, Hotel Management
감사합니다.
다음 부산 여행에서도 뵐 수 있기를 희망합니다.
by A verified traveler
Not your traditional capsule hotel
Posted 8 May 2019 on HotelsMy stay was great! The common areas are beautiful and the staff are very friendly. The only problem was the layout of the floors. The showers and lockers are right by the sleeping area so it was really loud and hard to sleep. The capsules are really comfortable but not soundproof from the activities outside.
Comment from Hotel Management
13 Jun 2019 by HOTEL 1, Hotel Management
Hello sir,
Thank you for visiting our hotel.
I'm so sorry that the noise made you so uncomfortable.
I'll pay you back with better service on my next visit.
Thank you:)
by A verified traveler
Posted 6 May 2019
Comment from Hotel Management
9 May 2019 by HOTEL 1, Hotel Management
안녕하세요 고객님! 부족했던 부분 말씀해주시면 개선해나가도록 하겠습니다. 호텔 방문에 감사드리며 다음 부산여행 시에도 뵐 수 있기를 기대하겠습니다. 감사합니다 :)
by A verified traveler from Prawet, th
Posted 11 Apr 2019
The check - in time is too late but other things are great. I wanna come back there again.
Comment from Hotel Management
30 Apr 2019 by HOTEL 1, Hotel Management
Hello sir,
Thank you for visiting our hotel.
I'll repay you with better service on my next visit.
Thank you :-)
by A verified traveler
Posted 2 Apr 2019
Comment from Hotel Management
30 Apr 2019 by HOTEL 1, Hotel Management
안녕하세요 고객님!
호텔 숙박에 만족하셨다니 정말 다행입니다 :)
다음 부산여행 시에도 뵐 수 있기를 기대하겠습니다.
감사합니다.
by A verified traveler
Posted 19 Feb 2019 on Hotels
Comment from Hotel Management
21 Feb 2019 by 호텔1, Hotel Management
감사합니다!
