Ratings based on 410 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Oct 2024
Comment from Hotel Management
5 Oct 2024 by 에이치에비뉴호텔 광안리점, Hotel Management
Thank you for leaving a review.It was also an honor to meet such sweet customers.If you come to Busan again next time, please use our hotel.Have a good day and always be happy.
by A verified traveler
Posted 28 Sep 2024
A little hard to find. There is no advertisement in the front to see it. It is in a building and lobby is on 12th floor. They have storage for your bags because there is no early check in. Check out was easy. I left room keys on front desk, so it was seamless. The room was cute. Tatami style bed and had a foot spa in the room. Great view of gwangalli beach. Super close to food and bars.
Comment from Hotel Management
28 Sep 2024 by 에이치에비뉴호텔 광안리점, Hotel Management
Thank you for leaving a good review.Did you have a comfortable trip? You reserved a random room. There's also a room with a view of Gwangan BridgeIf you have a chance, you can also use a room where you can see the Gwangan Bridge bridge.I hope you enjoy the rest of your tripThank you.
by A verified traveler
Posted 16 Sep 2024
Comment from Hotel Management
16 Sep 2024 by 에이치에비뉴호텔 광안리점, Hotel Management
안녕하세요 에이치에비뉴 호텔 광안리점입니다.저희 호텔에 대해 좋은 평가를 해주셔서 대단히 감사합니다.앞으로도 항상 고객님께 만족을 드릴 수 있도록 최선을 다하겠습니다.감사합니다!
by A verified traveler
Posted 14 Aug 2024
Comment from Hotel Management
15 Aug 2024 by 에이치에비뉴호텔 광안리점, Hotel Management
안녕하세요 고객님후기 남겨주셔서 감사합니다편안한 여행 되셨나요?혹시 불편하신 점이나 건의사항 있으시면 언제든 말씀해주세요. 고객님의 의견에 귀를 기울이는 호텔이 되도록 노력하겠습니다.감사합니다.
by A verified traveler
Posted 13 Aug 2024
Hotel is showing wear and tear in hallways and walls throughout. Faint cigarette smell in a non-smoking room. Great views of the beach and bridge! Bed is soft and comfortable and bathroom is spacious.
Comment from Hotel Management
14 Aug 2024 by 에이치에비뉴호텔, Hotel Management
Hello, this is the H AVENUE Hotel Gwangalli branch.Thank you very much for your good evaluation of our hotel.I'm sad that I wasn't satisfied with the condition and smell of the room, but I'm glad that you were satisfied with the beautiful view of our hotel :)Thank you for using us :)
by A verified traveler
Posted 9 Aug 2024
Comment from Hotel Management
10 Aug 2024 by 에이치에비뉴호텔 광안리점, Hotel Management
안녕하세요 고객님. 후기 남겨주셔서 감사합니다. 편안한 여행 되셨을까요? 혹시 불편하셨던 점이나 건의사항 있으시면 말씀 부탁드립니다. 최대한 고객님의 니즐르 맞춰드리기 위해 노력하겠습니다 즐거운 연휴 보내시고 행복한 주말되세요
by A verified traveler from Franklin Square
Posted 10 Jul 2024
The rooms where great and amenities were ok. Though it advertised facilities / amenities like laundry which they didnt have. It was kinda difficult to actually see the hotel because there wasn't any big signs that it was that hotel. It was very convenient and mostly everything was at walking distance. But overall my experience was great.
Comment from Hotel Management
10 Jul 2024 by 에이치에비뉴호텔 광안리점, Hotel Management
Thank you very much for leaving a good review. We will always do our best to provide a good accommodation environment. Thank you.
by A verified traveler
Posted 28 Jun 2024
Room was in desperate need of painting and deep cleaning. Bathroom was tight but clean and updated. No safe, or storage in the room. Full view of ocean was awesome but still changed hotels. Hard to classify this as a hotel. In this 12 story building only one floor for guests and one for lobby and restaurant. Room access areas are not tempered and carpets stained.
Comment from Hotel Management
28 Jun 2024 by 에이치에비뉴호텔 광안리점, Hotel Management
Hi, customer.Thank you for your review.I can't believe you didn't like the room cleaningI'm so sorry.I'll pay more attention to what you left behind.I'm sorry for the inconvenience.
by A verified traveler
Posted 6 Jun 2024
Comment from Hotel Management
7 Jun 2024 by 에이치에비뉴호텔, Hotel Management
고객님 후기 남겨주셔서 감사합니다. 편안한 여행이 되셨을까요연휴 잘 보내시구요. 기회되시면 또 이용 부탁드립니다.감사합니다.
by A verified traveler
Posted 17 May 2024
Comment from Hotel Management
7 Jun 2024 by 에이치에비뉴호텔, Hotel Management
고객님. 호텔에 계시는 동안 불편사항이 있으셨으면 말씀 부탁드립니다. 개선해 나가도록 하겠습니다. 후기 남겨주셔서 감사합니다.
