Ratings based on 221 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Jul 2024
Clean and proximal to subway, cafes and restaurants, and some interesting neighborhoods. Slept on floor mats, which would be tough for those used to soft beds.
Comment from Hotel Management
17 Jul 2024 by City Hotel, Hotel Management
Hello, this is the Busan Station City Hotel.Thank you for writing your valuable review.We will always do our best to make it a hotel that you can be satisfied with.Thank you for using our hotel :-)
by A verified traveler
Posted 3 Jun 2024
We needed some help for dinner options around 6pm and nobody was at the counter even after we came back, just a board to say call a number for assistance but we did not have a local sim card.
Comment from Hotel Management
7 Jun 2024 by City Hotel, Hotel Management
Hello, sir/ma'am, this is the city hotel at Busan Station.Thank you for using our hotel and taking your time to write a review.I'm so sorry that I've caused you inconvenience in many ways during your stay.Through the reviews written by the customer, we will improve it internallyWe will try to make it a comfortable hotel!Thank you :-)
by A verified traveler
Posted 24 May 2024
Best location. The bus stop is right in front of this hotel. Busan is vey easy to navigate with buses.
Comment from Hotel Management
7 Jun 2024 by City Hotel, Hotel Management
Hello, sir. This is the city hotel at Busan Station.Thank you for your valuable review.We will always do our best to make it a hotel that can satisfy our customers.Thank you for using our hotel :-)
by A verified traveler
Busan
Posted 20 May 2024 on HotelsHotel is near train station but if you’re old like us, you need to take a taxi if you’re dragging suitcases. They’re around $5 US! Metro goes under screen in front so it’s very easy to get to. Same with buses.
Comment from Hotel Management
7 Jun 2024 by City Hotel, Hotel Management
Hello, sir. This is the city hotel at Busan Station.Thank you for your valuable review.We will always do our best to make it a hotel that can satisfy our customers.Thank you for using our hotel :-)
by A verified traveler
Posted 28 Apr 2024 on Hotels
Location was nice and the room was spacious
Comment from Hotel Management
28 Apr 2024 by City Hotel, Hotel Management
Hello, this is Busan Station City Hotel.Thank you for visiting us and leaving a precious review for us.We staffs all hope to see you again.Thank you so much.
by A verified traveler
Posted 28 Apr 2024
Comment from Hotel Management
30 Apr 2024 by City Hotel, Hotel Management
Hello, this is Busan Station City Hotel.Thank you for visiting us.Thanks to your review, we will try our best to improve our services and facilities.Thank you. :)
by A verified traveler
Posted 20 Apr 2024
Bathroom has no countertop. Room has no closet to store or hang any clothes. Staying a few days is not convenient.
Comment from Hotel Management
20 Apr 2024 by City Hotel, Hotel Management
Thank you for visiting Busan Station City Hotel.We will try our best to improve our services on your remark.Thank you so much.
by A verified traveler
Posted 16 Apr 2024
Comment from Hotel Management
6 May 2024 by City Hotel, Hotel Management
Hello, this is Busan Station City Hotel.Thank you for visiting us and leaving a review for us.We wish you had enjoyed your stay and trip in Busan.Hope to see you again,Thank you.
by A verified traveler
Posted 7 Apr 2024
Toilet bowl when flush water splash on the floor .
Comment from Hotel Management
7 Apr 2024 by City Hotel, Hotel Management
Hello, this is Busan Station City Hotel.I feel sorry for the inconvinience you experienced.We will always try our best to improve the facilities and services you need.Hope to see you again.Thank you :)
by A verified traveler
Posted 1 Apr 2024
Our family of 4 (with a 10 year old and 14 year old) stayed 4 nights during March 2024. The room was spacious and the bathroom felt very luxurious; the shower and separate tub are large. The cleaning staff was amazing and kept the room very tidy. I found that the futon on the floor was difficult to sleep on for my forty-something year old back. It was easy to ask front desk for an additional futon. The hotel is walkable to Busan station with nearby restaurants. This was convenient for us as we used the Busan City tour bus (purchasable by Klook) to travel the city, and this bus leaves from Busan station.
Comment from Hotel Management
1 Apr 2024 by City Hotel, Hotel Management
Hello, thank you for using the city hotel at Busan Station. I'm so glad that you had a good experience at our hotel. I feel grateful that you had a good time not only in terms of transportation convenience, which is the pride of our hotel, but also in terms of our facilities and service. :)I look forward to seeing you again. Thank you.
