Ratings based on 928 Verified Reviews
4.0 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Oct 2024
Perfectly fine for one night
by A verified traveler
Posted 20 Oct 2024
Comfortable hotel, on the outskirts of Bury St Edmunds. We knew about the building works in the grounds up front, not an issue. The room was hot as the radiator would not turn right off. The shower was very poor, hot enough but lacked flow!
On the up side the bed was comfy and the hotel rooms quiet.
by A verified traveler
Posted 19 Oct 2024
It's in the middle of a building site.
by A verified traveler from Coalville
Posted 27 Sep 2024
An average motel, with a young team in the afternoon evening, and two lovely ladies on the breakfast crew. Evening meal was good, breakfast OK, but self service. The room was a little too dark to work comfortably, but plenty of sockets and a big screen TV - and good shower with quality towels. The corridor between reception and stairs to rooms was in the process of renovation (?), which looked a little scruffy (and therefore out of character). The table at which I had my evening meal wasn't very clean. Good car-parking facility and a smart looking property - but a little too expensive for a three-star (in my opinion). Very convenient location, a short distance from the A14 junction, though if you like to sleep with a window open some people might find the road noise irritating (I slept very well, comfortable bed!)
by A verified traveler
Posted 22 Sep 2024
by A verified traveler
Posted 1 Sep 2024
Great stay!
by A verified traveler
Posted 28 Aug 2024
Very pleasant staff, clean and comfortable.
by A verified traveler
Not great
Posted 22 Aug 2024 on HotelsHad change rooms on arrival as severe riad noise. The second room had awful smells from the drain which i reported but no action
by A verified traveler
Posted 13 Aug 2024 on Hotels
by A verified traveler
Excellent hotel, recommended!
Posted 30 Jul 2024 on HotelsThis is a very pleasant hotel, nice rooms, good beds, and excellent service - Luke at the reception was especially kind and helpful. Recommended!
