Ratings based on 578 Verified Reviews

4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 26 Aug 2024
The water was not hot,radiators didn’t work and black mould all around the bath.Could be really good if refurbished and updated.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Jul 2024
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Jul 2024 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Jun 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Jun 2024 on Hotels
4 out of 5
by A verified traveler

Nice team, rooms ok.

Posted 27 Jun 2024 on Hotels
Staff all really attentive, caring and personable. All working hard with some new starters learning on the job and clearly trying their best. Really nice to see a team supporting each other. Contemporary room was well fitted but in need a good deep clean particularly the bathroom.
3 out of 5
by A verified traveler

Shirley

Posted 26 Jun 2024 on Hotels
In a good location it was easy for me and my daughter to stay in
5 out of 5
by A verified traveler

Posted 26 Jun 2024 on Hotels
Was exactly what I needed easy to find check in easy room was as expected and had all amenities I needed, even had room service
4 out of 5
by A verified traveler

Very good stay

Posted 25 Jun 2024 on Hotels
Hotel is clean, modern and furbished to a high standard, with staff who are attentive and helpful. Breakfast was very good - just missing a bowl of fresh fruit salad. The only quibble is that the bedroom walls are paper-thin and I had the misfortune to be next door to a guest who watched the TV until 3am which gave me a disturbed night’s sleep. The management did apologise but, ultimately, the issue was largely beyond their control other than they could display signs in bedrooms requesting guests to respect other residents by keeping noise to a minimum between (say) midnight and 7am?
Comment from Hotel Management
25 Jun 2024 by Mary , Hotel Management
Thank you for taking the time to review our hotel, we are glad to hear that you enjoyed your stay and we look forward to welcoming you again on the near future
5 out of 5
by A verified traveler

weekend away

Posted 24 Jun 2024 on Hotels
excellent friendly staff, excellent food . very comfortable. in a nice surroundings area.
Comment from Hotel Management
24 Jun 2024 by Mary , Hotel Management
Thank you so much, glad you enjoyed your stay.
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