Ratings based on 262 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Nov 2024
Staff on reception should know English better
Comment from Hotel Management
12 Nov 2024 by ERDAL KAYA GM, Hotel Management
Dear Guest ıNESA ; Thank you for taking the time to tell us about your experience at the Marigold Thermal&Spa Hotel Bursa. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
by A verified traveler
Posted 8 Oct 2024
Beautiful clean hotel with fantastic friendly and helpful staff. Definitely would stay again.
Comment from Hotel Management
8 Oct 2024 by ERDAL KAYA GM, Hotel Management
Dear Guest,Thank you very much for taking time to share your feedback with us and for choosing Marigold Thermal&Spa Hotel for your stay in Bursa. We are happy to hear your positive feedback about our hotel.We hope to welcome you again in the nearest future.Warm Regards,Erdal KAYAGeneral Manager
by A verified traveler
Best hotel experience
Posted 4 Aug 2024 on HotelsIt was one of the best stay we had anywhere in the world. The staff was extremely courteous, friendly and helpful. SPA is the best experience. Hotel takes care of you from the point you park your car in front of hotel till you leave.
Comment from Hotel Management
5 Aug 2024 by ERDAL KAYA GM, Hotel Management
Dear Ahmad,We would like to thank your for your stay at Marigold Thermal&Spa Hotel Bursa .We are so pleased to read you enjoyed every moment of your stay. It was a pleasure to welcome you as a guest. Your comfort is so important to us and we are happy to see that we have met your expectations during your stay. Your comments have been shared with our dedicated team members.SincerelyErdal KAYAGeneral Manager
by A verified traveler
Posted 10 Jul 2024
I like the cleanness,
i like the spa
Area close to shopping area.
I didn't like that the staff don't speak minimum English and they got frustrated when not understanding.
I didn't like the staff of spa overlooking guest all the time and being strict on every rule specially with kids.
Comment from Hotel Management
10 Jul 2024 by ERDAL KAYA GM, Hotel Management
Dear Mr.Abrar, Thank you for choosing Marigold Thermal&Spa for your stay and sharing your valuable opinions, which are important to us. We evaluate all the opinions of our valued guests with sensitivity. We would like to express our regret for the disappointment you have experienced. We hope to exceed your expectations in the future. We will be happy to welcome you again with our understanding of service.With love
by A verified traveler
Posted 15 Jun 2024
Wonderful service by the staff!
Comment from Hotel Management
20 Jun 2024 by ERDAL KAYA GM, Hotel Management
Dear Guest,Thank you very much for taking time to share your feedback with us and for choosing Marigold Thermal&Spa Hotel for your stay in Bursa. We are happy to hear your positive feedback about our hotel.We hope to welcome you again in the nearest future.Warm Regards,Erdal KAYAGm
by A verified traveler
Posted 23 May 2024 on Hotels
Comment from Hotel Management
24 May 2024 by Erdal Kaya GM, Hotel Management
Dear Guest,Thank you very much for sharing your opinions and rating us.We hope to welcome you again as soon as possible,Kind regardsErdal KAYAGm
by A verified traveler from st johns
Posted 27 Apr 2024
This is perhaps the nicest hotel that i have ever stayed at in all my travels.
The staff are first rate friendly and helpful.
The hotel is emaculate and the facilities like the thermal pool and spa are just so relaxing you could not wish for a better experience.
If you chose to stay at this hotel you cannot go wrong, you made an excellent choice.
Comment from Hotel Management
29 Apr 2024 by Erdal Kaya Gm, Hotel Management
Dear Guest,Thank you very much for taking time to share your feedback with us and for choosing Marigold Thermal&Spa Hotel for your stay in Bursa. We are happy to hear your positive feedback about our hotel.We hope to wel
by A verified traveler
Posted 18 Mar 2024 on Hotels
Comment from Hotel Management
18 Mar 2024 by Erdal Kaya Gm, Hotel Management
Merhaba Ramazan Bey;Sizi otelimizde ağırlamış olmaktan mutluluk duyduk.Yapmış olduğunuz olumlu değerlendirmeniz için teşekkür ederiz.Siz değerli misafirlerimizi tekrar otelimizde ağırlamaktan mutluluk duyacağız.Sevgilerimizle.Erdal KAYAGeneral Manager
by A verified traveler
Posted 29 Dec 2023 on Hotels
The Spa was very nice the reception staff were very friendly specially Mr Rohan and very helpful breakfast was average needs improvement not a lot of varieties Parking space limited and the bath Robes were old otherwise everything else was nice
Comment from Hotel Management
29 Dec 2023 by General Manager Erdal Kaya, Hotel Management
Dear ,MsaudWe would like to thank your for your stay at Marigold Thermal&Spa Hotel Bursa .We are so pleased to read you enjoyed every moment of your stay. It was a pleasure to welcome you as a guest. Your comfort is so important to us and we are happy to see that we have met your expectations during your stay. Your comments have been shared with our dedicated team members.SincerelyErdal KAYADeputy General Manager
by A verified traveler
Posted 27 Nov 2023
Nice atmosphere
Comment from Hotel Management
1 Dec 2023 by Deputy General Manager Erdal Kaya, Hotel Management
Dear Guest,Thank you very much for taking time to share your feedback with us and for choosing Marigold Thermal&Spa Hotel for your stay in Bursa. We are happy to hear your positive feedback about our hotel.We hope to welcome you again in the nearest future.Warm Regards,Erdal KAYADeputy General Manager
