Ratings based on 107 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Nov 2024
Comment from Hotel Management
1 Nov 2024 by Özgür ÇİLİNGİR, Hotel Management
Değerli Misafirimiz, Konaklamanızda Four Points Express by Sheraton Bursa Nilüfer‘i tercih ettiğiniz ve deneyiminizi bizlerle paylaştığınız için çok teşekkür ederiz. Kalışınız süresince otelimizden ve çalışanlarımızdan, hizmet kalitesinden memnun kaldığınızı bilmek Four Points Express by Sheraton Bursa Nilüfer ailesini mutlu etmiştir. Bir sonraki ziyaretinizde sizleri tekrar otelimizde ağırlamaktan onur duyarız. Saygılarımızla,
by A verified traveler
Posted 23 Sep 2024
Comment from Hotel Management
23 Sep 2024 by Özgür ÇİLİNGİR, Hotel Management
Değerli Misafirimiz, Konaklamanızda Four Points Express by Sheraton Bursa Nilüfer‘i tercih ettiğiniz ve deneyiminizi bizlerle paylaştığınız için çok teşekkür ederiz. Kalışınız süresince otelimizden ve çalışanlarımızdan, hizmet kalitesinden memnun kaldığınızı bilmek Four Points Express by Sheraton Bursa Nilüfer ailesini mutlu etmiştir. Bir sonraki ziyaretinizde sizleri tekrar otelimizde ağırlamaktan onur duyarız. Saygılarımızla,
by A verified traveler
It didn’t look like a 4-star hotel.
Posted 8 Sep 2024 on HotelsIt didn’t look like a 4-star hotel.
Comment from Hotel Management
8 Sep 2024 by Özgür ÇİLİNGİR, Hotel Management
Genel olarak konaklamanızdan hayal kırıklığına uğradığınızı ve almayı kesinlikle hak ettiğiniz hizmet seviyesini gösteremediğimizi fark ettiğimiz için gerçekten üzgünüz. Konaklamanız sırasında bu sorunları çözemediğimizi ve olumsuz bir notla gitmenize izin verdiğimizi fark edince daha da endişelendik. Lütfen içten özürlerimizi kabul edin. Geri bildiriminizi, hizmetlerimizi her düzeyde yenilemek ve iyileştirmek için çok önemli bir fırsat olarak görüyoruz. Bu bağlamda, değerlendirmeniz ve zaman ayırıp deneyimlerinizi bu platformda bizlerle paylaştığınız için çok teşekkür ederiz. Bizi tekrar ziyaret edeceğinizi ve en son olumsuz deneyiminizi harika bir deneyime dönüştürmek için bize bir fırsat vereceğinizi umuyoruz. Saygılarımla,
by A verified traveler
Posted 10 Jun 2021 on Hotels
Comment from Hotel Management
10 Jun 2021 by Trio Suites Hotel, Hotel Management
Değerli Misafirimiz, Konaklamanızda Trio Suites Hotel ‘i tercih ettiğiniz ve deneyiminizi bizlerle paylaştığınız için çok teşekkür ederiz. Kalışınız süresince otelimizden ve çalışanlarımızdan, hizmet kalitesinden memnun kaldığınızı bilmek Trio ailesini mutlu etmiştir. Bir sonraki ziyaretinizde sizleri tekrar otelimizde ağırlamaktan onur duyarız. Saygılarımızla,
by A verified traveler from New York
Posted 5 Dec 2020
On my first visit to Bursa, which I stayed 3 days-2 nights I choose to stay in this hotel due to the fact that it looked very nice and clean, well-designed, and somewhat central. I can happily say that my stay was more than perfect and I really look forward coming back to this hotel.
Firstly, the rooms looked bigger than they were in the pictures, were very very clean, and the amenities offered were perfectly fine; coffee/tea station, tv, ac; the shower separated from the toilet was very efficient. The bed was very comfortable and large, but pillows were not at all. The sound proofing of the rooms were not that great. But I truly wanted to spend more time in the room.
Secondly, the staff were very very nice. Available at all hours in which I called them, very kind and accommodating in general. The hotel is about 20-30 mins in driving distance from central Bursa, but that made the prices very very affordable for the quality of it. I didn't want to stay in the city center due to the chaotic nature and crowdedness of it. This was the prefect choice. Plus the drive to the hotel made me see more of the city.
The best part of this hotel for us was the fact that it's situated in a mall where there was a grocery store, beauty store, open/closed free parking, gym, bunch of really good food options. I recommend trying Yusuf Köfte strongly if you're staying here. But the hotel's breakfast-for-2 is also very rich and delicious.
Overall, I can't wait to go back.
Comment from Hotel Management
5 Dec 2020 by TRIO SUITES HOTEL, Hotel Management
Dear Guest;, Thank you very much for your positive and high rating. To be able to serve our guests above their expectations and to ensure that they are satisfied, to establish lasting Friendship is the common goal of all of us. Your comment made a valuable contribution to the structure of our hospitality mission and increased our motivation by showing us that we are on the right track. We will be honored and happy to share your comment with all our staff and welcome you again in our Hotel.
by A verified traveler
Posted 14 Oct 2020 on Orbitz
Comment from Hotel Management
15 Oct 2020 by Özgür ÇİLİNGİR, Hotel Management
Dear Guest;, Thank you very much for your positive and high rating. To be able to serve our guests above their expectations and to ensure that they are satisfied, to establish lasting Friendship is the common goal of all of us. Your comment made a valuable contribution to the structure of our hospitality mission and increased our motivation by showing us that we are on the right track. We will be honored and happy to share your comment with all our staff and welcome you again in our Hotel.
by A verified traveler
Okay
Posted 14 Oct 2020 on HotelsThe room was not bad it was clean however the blanket is so damn so and the matress is stiff as a brick wouldnt stay for more than a night
Comment from Hotel Management
14 Oct 2020 by Özgür ÇİLİNGİR, Hotel Management
Dear Guest, In the name Trio Suites we would like to thank you for choosing our hotel in your Bursa trip. Your satisfaction is our priority. Your thoughts are of great importance to us and your comments have been shared with the relevant department managers and hotel management.We would like to welcome you again to make up for the problems you are experiencing. Best Regards.
by A verified traveler
Posted 12 Oct 2020 on Hotels
Comment from Hotel Management
12 Oct 2020 by Özgür ÇİLİNGİR, Hotel Management
Dear Guest;, Thank you very much for your positive and high rating. To be able to serve our guests above their expectations and to ensure that they are satisfied, to establish lasting Friendship is the common goal of all of us. Your comment made a valuable contribution to the structure of our hospitality mission and increased our motivation by showing us that we are on the right track. We will be honored and happy to share your comment with all our staff and welcome you again in our Hotel.
by A verified traveler
Posted 27 Sep 2020 on Hotels
The place is clean and the service was good
Comment from Hotel Management
27 Sep 2020 by Özgür ÇİLİNGİR, Hotel Management
Dear Guest;, Thank you very much for your positive and high rating. To be able to serve our guests above their expectations and to ensure that they are satisfied, to establish lasting Friendship is the common goal of all of us. Your comment made a valuable contribution to the structure of our hospitality mission and increased our motivation by showing us that we are on the right track. We will be honored and happy to share your comment with all our staff and welcome you again in our Hotel.
by A verified traveler
Clean, comfortable stay
Posted 12 Sep 2020 on HotelsWe didn't have time to use the beautiful pool, but everything else about this stay was perfect. Comfortable bed, clean space, free parking out front. Thanks so much :)
Comment from Hotel Management
16 Sep 2020 by Özgür ÇİLİNGİR, Hotel Management
Dear Guest;, Thank you very much for your positive and high rating. To be able to serve our guests above their expectations and to ensure that they are satisfied, to establish lasting Friendship is the common goal of all of us. Your comment made a valuable contribution to the structure of our hospitality mission and increased our motivation by showing us that we are on the right track. We will be honored and happy to share your comment with all our staff and welcome you again in our Hotel.
