Ratings based on 5 Verified Reviews
5.0 Room cleanliness
4.5 Service & staff
4.7 Room comfort
5.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Jun 2020 on Hotels
by A verified traveler
Very nice but little to do
Posted 12 Jun 2020 on HotelsWith covid there was nothing open except the hiking trails so we felt like there was nothing for us to do except go to the restraunt. We tried to go to the dock and fish after the sun went down since it was 110 degrees that day and a staff member came and told us no fishing after dark so at that time we knew there was not ANYTHING for us to do. When we booked no one told us that the canyon cruise didn’t start until Thursday or we would have waited and booked later in the week. This 2 night stay was for our 50th wedding anniversary and we had to leave the resort and drive to Llano just to find something to pass the time. The resort was very nice and the staff was wonderful we just felt bored without any activities we could do
by A verified traveler
Posted 30 Mar 2020 on Hotels
Comment from Hotel Management
30 Mar 2020 by admin, Hotel Management
I am very sorry about the mix-up. Your credit card was denied and there very little time to get back to you since you were coming the same day that you made the reservation. We will strive to have communications be better in the future.
by A verified traveler
Posted 7 Jan 2020
Comment from Hotel Management
31 Jan 2020 by Nick , Hotel Management
Were sorry we didn't hit a higher mark with your stay. If you have anything that we could have done to make your stay better.
by A verified traveler
Posted 10 Dec 2019 on Hotels
Comment from Hotel Management
10 Dec 2019 by molly, Hotel Management
Thank you for your great review. We are really glad that you had a good stay. Come again!
