Ratings based on 511 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Nov 2024
It was great
by A verified traveler
Posted 26 Nov 2024
The staff were super nice and that makes a huge difference.
by A verified traveler
Posted 26 Nov 2024
I booked this hotel for a night because we were traveling from GA and going to visit Elon University in the morning. I’m sad we didn’t stay long - but the time we spent was excellent. Fun decor, welcoming lobby (pool table, boarding games, lots of seating). Clean room, comfy beds. And great breakfast options! If my son decides to go to Elon, I know where we will be staying when we visit!!
Comment from Hotel Management
26 Nov 2024 by Tru Burlington, Hotel Management
Yayyy!!! Thank you for the awesome review. We all enjoy how the bright and vibrant decor gives the lobby life. We loved serving your family and we look forward to your return.
by A verified traveler
Posted 23 Nov 2024
The bathroom is very clean and spacious.
Comment from Hotel Management
25 Nov 2024 by Tru Burlington, Hotel Management
Thank you, Cesar, for providing feedback about your recent stay. Providing outstanding service is our priority, and it's rewarding to know that our team made a positive impact on your experience. I would love to hear your suggestions on how we can create a better experience on your return visits. Thanks again for staying with us at Tru Burlington.
by A verified traveler
Posted 22 Nov 2024
good
Comment from Hotel Management
25 Nov 2024 by Tru Burlington, Hotel Management
Thank you for sharing your experience with us. We strive to provide excellent service and would appreciate any additional feedback you could share to help us improve. We value your input and hope to have the opportunity to make things right on your future visit.
by A verified traveler
Posted 21 Nov 2024
Comment from Hotel Management
25 Nov 2024 by Tru Burlington, Hotel Management
Thank you, Mr. John, for your fantastic 5-star review! We are delighted to hear that you enjoyed your experience with us. Your positive feedback means a lot to our team and inspires us to keep delivering exceptional service. We look forward to having the pleasure of serving you again soon!
by A verified traveler
Posted 18 Nov 2024
We had an enjoyable time. It was a simple average room that was very clean. The staff the front desk was very helpful in the accommodating.
Comment from Hotel Management
25 Nov 2024 by Tru Burlington, Hotel Management
Thank you, Alan. We enjoy hearing how we made your stay great. Thank you for your fantastic 5-star review! We are delighted to hear that you enjoyed your experience with us. Your positive feedback means a lot to our team and inspires us to keep delivering exceptional service. We look forward to having the pleasure of serving you again soon!
by A verified traveler
Posted 14 Nov 2024
Was convienient clean quiet
Comment from Hotel Management
16 Nov 2024 by Tru Burlington, Hotel Management
Thank you, Ms. Susan for sharing your great experience with us! We are thrilled to hear that you enjoyed our convenient location, clean facilities, and comfortable room. It's wonderful to know that you found our breakfast to your liking. We appreciate your feedback and look forward to welcoming you back for another enjoyable stay!
by A verified traveler
Posted 12 Nov 2024
Great hotel with excellent service.
Comment from Hotel Management
16 Nov 2024 by Tru Burlington, Hotel Management
Wonderful review. Thank you for sharing your experience about your visit. We would love to that we made a positive impression during your stay. Thanks again and safe travels.
by A verified traveler
Posted 11 Nov 2024
Comment from Hotel Management
11 Nov 2024 by Tru Burlington, Hotel Management
Thank you for your fantastic 5-star review! We are delighted to hear that you enjoyed your experience with us. Your positive feedback means a lot to our team and inspires us to keep delivering exceptional service. We look forward to having the pleasure of serving you again soon!
