Ratings based on 346 Verified Reviews
3.2 Room cleanliness
3.4 Service & staff
3.5 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Dec 2024
Pool was too cold to use.Black mold in bathroom.
by A verified traveler
Posted 26 Dec 2024
We had a good stay.
Check-in was quick, the staff were friendly also the people on kiosk were nice.
by A verified traveler
Posted 14 Dec 2024
Comment from Hotel Management
15 Dec 2024 by Manager, Hotel Management
Hello gabriela,We're sorry to hear that you didn't fully enjoy your stay with us. Please don't hesitate to contact the hotel directly with any feedback you may have so we can address any concerns. We value your opinion and would appreciate the opportunity to improve.
by A verified traveler
Posted 10 Dec 2024
Comment from Hotel Management
11 Dec 2024 by Manager, Hotel Management
Hello Michele, We appreciate you choosing to stay with us. We hope you consider staying with us again in the future.
by A verified traveler
Posted 26 Nov 2024
Comment from Hotel Management
28 Nov 2024 by Manager, Hotel Management
Hello Elaine,We're sorry to hear that your experience didn't meet your expectations. Please feel free to reach out to us with any further details about your stay so we can address any issues that arose. We value your feedback and strive to improve for our guests' satisfaction.
by A verified traveler
Posted 21 Nov 2024
Very small bathroom. Tiniest soap I’ve ever seen. Shampoo bottle appeared to be a half-used bottle they topped off with water. Terrible. My sisters room had no soap at all. Poor lighting by mirror to get ready. Holes in the window screen. Overpriced for what you get.
Comment from Hotel Management
23 Nov 2024 by Manager, Hotel Management
Hello Aaron, We are disappointed to learn of your experience and regret any inconvenience caused. Your feedback is valuable, and we will address these observations with our team for further improvement. We appreciate you bringing this to our attention as we strive to enhance our guests' stay.
by A verified traveler
Posted 18 Nov 2024
The hot tub was broken they told us it’s been down for about a year
Comment from Hotel Management
20 Nov 2024 by Manager, Hotel Management
Hello Steven, We apologize for the inconvenience faced during your stay. Guest feedback is vital, and we have shared your concerns with our maintenance team for immediate attention. We appreciate your understanding and patience regarding this matter.
by A verified traveler
Posted 11 Nov 2024
Very nice hotel
Comment from Hotel Management
13 Nov 2024 by Manager, Hotel Management
Hello Jose,Thank you for your kind feedback on our hotel. We're delighted to hear you had a pleasant stay with us. Should you have any further comments or suggestions, please feel free to contact our management team directly. We appreciate your support and hope to welcome you back in the future.
by A verified traveler
Posted 27 Oct 2024
This is a bare bones hotel.
Comment from Hotel Management
28 Oct 2024 by Manager, Hotel Management
Hello James,We appreciate your feedback and will take it into consideration for future improvements. Our goal is to provide a comfortable stay for all our guests. Thank you for staying with us.
by A verified traveler
Posted 20 Oct 2024
The property is being remodeled, so it looked nice. The bathroom needed to be cleaned better. There was no soap in the bathroom, just shampoo.
Comment from Hotel Management
22 Oct 2024 by Manager, Hotel Management
Hello Kirk D, Thank you for sharing your feedback with us. We're glad you noticed the ongoing improvements to our property. We appreciate your observations about the bathroom cleanliness and amenities, as we continually strive to enhance our guests' experiences. Your comments will be forwarded to the appropriate department for review and further attention.
