Ratings based on 964 Verified Reviews
4.0 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
Great experience, affordable.
Comment from Hotel Management
26 Nov 2024 by Management, Hotel Management
Dear Kirsten,Thank you for your wonderful review! We're thrilled to hear you had a great experience and found your stay affordable. We hope to welcome you back soon!
by A verified traveler
Posted 22 Nov 2024
Comment from Hotel Management
22 Nov 2024 by Management, Hotel Management
Dear Mr. Russell,Thank you for taking the time to leave a review. We're truly sorry to hear that your experience with us did not meet your expectations. We value your feedback and would greatly appreciate it if you could provide more details about your stay, so we can address any concerns and work on improvements.Please feel free to reach out to us directly at your earliest convenience. Your satisfaction is important to us, and we hope to have the chance to provide you with a better experience in the future.
by A verified traveler
Posted 22 Nov 2024
Friendly front desk, easy access from freeway
Comment from Hotel Management
22 Nov 2024 by Management, Hotel Management
Dear Lynda,Thank you for your wonderful feedback! We're delighted to hear that our front desk team made a great impression and that you found our location convenient. It was a pleasure hosting you, and we look forward to welcoming you back in the future.
by A verified traveler
Posted 18 Nov 2024
The staff is always friendly, shuttle is always on time, is very convenient to the airport. And I love the waterfront walkway.
Comment from Hotel Management
19 Nov 2024 by Management, Hotel Management
Dear Ms. Karen,Thank you for your wonderful 5-star review! We're delighted to hear you enjoyed our friendly staff, reliable shuttle service, and the convenience of our location near the airport. The waterfront walkway is indeed a favorite among our guests, and we're so glad you loved it too.We look forward to welcoming you back soon!
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Management, Hotel Management
Dear Mr. Juan,Thank you for your 5-star review! We’re thrilled you had a great stay and appreciate your feedback. We hope to welcome you back again soon!
by A verified traveler
Posted 17 Nov 2024
No thanks
Comment from Hotel Management
19 Nov 2024 by Management, Hotel Management
Dear Mr. Akbar,Thank you for your review. We appreciate your feedback and hope to make your next stay more enjoyable. If there's anything specific we can improve, please let us know.
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Management, Hotel Management
Dear Ms. Yronelis,Thank you for your 5-star review! We're delighted to know you had an excellent stay. We hope to welcome you back soon for another wonderful experience!
by A verified traveler
Posted 13 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Management, Hotel Management
Dear Ms. Nataliya,Thank you for your 4-star review! We're glad you enjoyed your stay and appreciate your feedback. We hope to welcome you back again soon for an even better experience!
by A verified traveler
Posted 11 Nov 2024
Easy parking
Comment from Hotel Management
11 Nov 2024 by Management, Hotel Management
Dear Ms. Thuy Nga,Thank you for your review! We’re pleased to hear you found our parking convenient. We hope you had an enjoyable stay and look forward to welcoming you back in the future!
by A verified traveler
Posted 7 Nov 2024
Good service clean room great parking
Comment from Hotel Management
11 Nov 2024 by Management, Hotel Management
Dear Mr. Walton,Thank you for the 5-star review! We're thrilled to hear you enjoyed our service, clean rooms, and convenient parking. We hope to welcome you back for another great stay soon!