Ratings based on 976 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Sep 2024
It is convenient and the price is great
Comment from Hotel Management
24 Sep 2024 by General Manager, Hotel Management
Dear Sarah,Thank you for your feedback! We’re glad you enjoyed the convenience of our location and great value. We look forward to welcoming you back to Best Western Plus Burley Inn for another stay soon.Sincerely,Best Western Plus Burley Inn
by A verified traveler
Posted 17 Sep 2024
Comment from Hotel Management
24 Sep 2024 by Shannon, Hotel Management
Matt thank you for stay here with us at the Best Western Plus Burley Inn. We appreciate your business and hope you will give us another chance to exceed your expectations.
by A verified traveler from Bend
Posted 12 Sep 2024
2nd time staying here. Great room, quiet.
Comment from Hotel Management
12 Sep 2024 by General Manager, Hotel Management
Dear Judith,It is always a pleasure to welcome back a valued guest, and we are thrilled to hear that you enjoyed your time with us at Best Western Plus Burley Inn once again! Thank you so much for your perfect rating and for mentioning our peaceful accommodations. We look forward to welcoming you back soon for another great stay!Sincerely,Best Western Plus Burley Inn
by A verified traveler
Posted 11 Sep 2024
Check in was easy.Dining was walking distance.
Easy to locate.Room was clean.Good Breakfast.
Will be coming back.
Comment from Hotel Management
12 Sep 2024 by General Manager, Hotel Management
Dear Maricela,Thank you for choosing Best Western Plus Burley Inn! We're glad you were impressed by our clean, convenient accommodations and delicious breakfast offerings. If your travels bring you back to the area, we hope you'll consider returning for another excellent stay.Sincerely,Best Western Plus Burley Inn
by A verified traveler
Posted 3 Sep 2024
Comment from Hotel Management
3 Sep 2024 by Diane, Hotel Management
Thank you for the 5 star review. It's great to know that you enjoyed our great full service property and friendly staff. We look forward to welcoming you back to be our guest in Burley for another wonderful stay.
by A verified traveler
Posted 31 Aug 2024
Nice stay at this hotel. Beds were very comfortable. Room was clean and really enjoyed that they had a nice restaurant next door. Gas station nearby. Would stay here again.
Comment from Hotel Management
3 Sep 2024 by General Manager, Hotel Management
Dear Bruce,Thank you for trusting Best Western Plus Burley Inn & Convention Center with your recent lodging needs. We're happy to hear you had an enjoyable stay and that you appreciated our pristine accommodations and found the beds to your preference, as well as welcomed our convenient location close to area amenities and restaurants. Thank you for your kind comments, and we hope to have the opportunity to welcome you back soon.Sincerely,Best Western Plus Burley Inn
by A verified traveler
Posted 27 Aug 2024
Front staff were really Kind
Comment from Hotel Management
28 Aug 2024 by General Manager, Hotel Management
Our friendly staff works hard to ensure all our guests feel welcome and will be glad you appreciated their kind assistance. The next time you're in the area, please come back to see us.Sincerely,Best Western Plus Burley Inn
by A verified traveler
Posted 19 Aug 2024
Nice architecture of the buildings
Comment from Hotel Management
22 Aug 2024 by General Manager, Hotel Management
Dear Garrett,It was a pleasure having you stay with us! We're glad you appreciated the architecture of the buildings, and we look forward to welcoming you back for another enjoyable visit!Sincerely,Best Western Plus Burley Inn
by A verified traveler
Posted 19 Aug 2024
I did not like it was a pet property because the room next to us had a barking dog in their and it woke us several times. Other than that great stay
Comment from Hotel Management
22 Aug 2024 by General Manager, Hotel Management
Dear Blake,Thank you for being our guest recently. While we are pleased you had an enjoyable overall experience, we regret that your stay was not as restful as you had hoped. Your feedback about noise is understood, and we'll be sure to discuss it internally to determine ways of improving in this respect. It was a pleasure having you here, and we wish you safe travels.Sincerely,Best Western Plus Burley Inn
by A verified traveler
Posted 19 Aug 2024
The staff went above and beyond in all areas.Conplicated booking made easy by Jaden at the front desk.
Comment from Hotel Management
20 Aug 2024 by General Manager, Hotel Management
Dear Wallace,Thank you for taking a moment to review your recent stay! At Best Western Plus Burley Inn, we strive to go above and beyond for our guests, and we're thrilled that our team made an incredible impression on you. We know that Jaden will be delighted to hear your kind words, and we'll be sure to share them. It was a pleasure having you here, and we look forward to having you enjoy our courtyard oasis and everything else we have to offer on your next visit.Sincerely,Best Western Plus Burley Inn
