Ratings based on 18 Verified Reviews
3.4 Room cleanliness
3.1 Service & staff
3.5 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
rubish dinner and breakfast
Posted 29 Sep 2014 on HotelsThis hotel is really bad the dinner was terrible and in the morning our breakfast was as bad .I will never stay at this hotel again.
by A verified traveler from England
Close to the airport
Posted 11 Jul 2014
Pros: Nothing, other than its proximity to the airport.
Cons: Provide the basic elements for making HOT drinks both in-room and at breakfast. Improve the selection of breakfast food and have staff available.
Location: 5 minutes by taxi from the airport, nothing worthy of comment nearby.
Check-in from a late flight (01.00) efficient. Large, basically furnished room but, disappointingly, no drinking water (or anything else) provided and no tea or coffee making facilities. Breakfast dismal --- poor selection of cold meats, cheese, & salad vegetables and no hot water for making tea (awful lukewarm drinks available from machine), and no attendant staff. Check-out efficient.
by A verified traveler
Posted 13 Feb 2014 on Hotels
THE HOTEL IS NICE,NEAR THE SEA,THE PERSONAL ARE NICE TOO.THE ONLY ONE THING I DID NOT LIKE IS THE ROOM IS COLD,THE AIR CONDITIONING WASN'T HEATING
by A verified traveler
Posted 30 Oct 2013 on Hotels
Recommended
for Everyoneby Marina from moscow
This was the best of my vacation
Posted 8 Aug 2013
Pros: the best thing in the hotel is its ideal location. quite near the sea - going for 10 minutes. the hotel has a large and clean pool.
Cons: in room completely washed the floor! it was awful - feeling of dust and dirt. they had to clean the
Location: a bus stop is within a 5-10 minute walk from the hotel. close to grocery stores and cafes. but I preferred to eat and purchased in the city. this is a
I really liked the rest in Burgas. The hotel is only 4 bus stops from the airport (route 15) or can be reached on foot. The planes above the hotel doesn't fly. 't move in the direction Gorda is the great and an excellent shopping centre Bourgas Plaza, where you can buy food and good shopping things. The hotel is cozy. staff is very kind and polite. the best thing in the hotel is its ideal location. quite near the sea - going for 10 minutes. the hotel has a large and clean pool. Breakfast was continental and not liked me - I prefer to eat in the room because the room was spacious kitchen with a fridge and microwave. Towels and linen changed too, but not daily.
by A verified traveler
Never again
Posted 15 Aug 2019 on HotelsSo.. I had to even ask for toilet paper at the reception because they did not even clean my room once per day, i paid 300euros for 6 nights and it was way too much.. Tv didn't work, there was alot of ants on the floor, i had no kitchen suplies, even though i had paid for all of these things to be there.
They even said that i would be having nice bathroon and bathtub, but the reality was far from that..
Surroundings at the hotel were bad, thrash everywhere and there was 4-6 kittens inside the yard that made the yard really dirty..
Breakfast was poor, i went there 5 minutes after they opened it, and the juices and meat were already warm, one type of bread and one type of cereal.. I wish i would get my money back, but the locals told me at the bar: "no way!"
Comment from Hotel Management
9 Sep 2019 by Clara Hotel, Hotel Management
Dear Salla, Thank you for sharing with us your experience, we do our best to improve our services . Please accept our apologist for bad experience that you had.If you had informed us during your stay that you had a problem with your TV or something else , we would have taken immediate measures.
Kind Regards, The Clara Apart-hotel & Residence Team
by A verified traveler
Ikke tilfredsstilende
Posted 2 Aug 2019 on HotelsVi hadde 3 leiligheter hvorav en hvor aircondition ikke fungerte. Til tross for beskjed om dette flere ganger i løpet av oppholdet skjedde ingenting. For dårlig !!! Restauranten på hotellet anbefales ikke. Dårlig mat og tok alt for lang tid.
Comment from Hotel Management
6 Aug 2019 by Clara, Hotel Management
Dear Ikke, Thank you for sharing with us your experience!We do our best to improve our services everyday so we are pleased to hear your opinion. It will be pleasure for us to welcome you again as our guest! Kind Regards, The Clara Apart hotel & Residence Team
by A verified traveler
Bon séjours en dehors des points faibles
Posted 21 Jul 2019 on HotelsNous avons attendu la chambre pendant 1h30 alors qu’en nous étions arrivés à l’heure (15h).
Il est indiqué qu’il y a une laverie, or la secrétaire nous a dis le contraire.
La piscine était en maintenance durant tout le séjour.
Il manquait de la vaisselle : nous étions 4 avec 3 couverts, mais aussi des chaises : 2 chaises pour 4.
De plus, il y a une mauvaise évacuation de l´eau dans la douche en plus du manque de tapis de bain en plus de la porte la salle de bain qui ne ferme pas.
Cependant, très bonne connexion wifi, bel hôtel très proche d’une belle plage.
Comment from Hotel Management
24 Jul 2019 by Clara , Hotel Management
Dear Jean Loup, Thank you for sharing with us your experience!We do our best to improve our services everyday so we are pleased to hear your opinion. It will be pleasure for us to welcome you again as our guest! Kind Regards, The Clara Apart hotel & Residence Team
by A verified traveler
מלון לא מוכן לקייץ לא כדאי להגיע עד לאחר ברורהמצב
Posted 10 Jun 2019 on Hotelsמקום מרוחק מאד מהמרכז היה בתחילת הדרך ולא הודיעו על כך בריכה ללא מיים חדרים לא סודרו כל התקופה מגבות הגיעו רק ביום השני וגם אז לאחר בקשה מיוחדת שלנו
Comment from Hotel Management
15 Jun 2019 by Clara Hotel, Hotel Management
Dear Eliezer, Thank you for sharing with us your experience!We do our best to improve our services everyday so we are pleased to hear your opinion. It will be pleasure for us to welcome you again as our guest! Kind Regards, The Clara Apart hotel & Residence Team
by Esben
Rolig overnatting.
Posted 22 Apr 2017 on HotelsHotellet ligger nærme flyplassen i Bourgas. Et stille område. Jeg har bodd der et par ganger, også da det het Sarafovo Plaza Complex.
