Ratings based on 33 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Sep 2024
by A verified traveler
Posted 14 Aug 2024
by A verified traveler
Posted 26 Jul 2024
Great location and very accommodating staff!
by A verified traveler
Posted 23 Jul 2024
Good location and good value!
by A verified traveler
Posted 13 Feb 2024 on Orbitz
Limited food choices.
Comment from Hotel Management
2 Apr 2024 by Thanh Mai Hotel, Hotel Management
Dear Mr.Mrs Timothy,Warmest greeting from Thanh Mai hotel! Thank you for staying with us and your feedback is the motivation for us to keep improving and providing high-quality service at Thanh Mai Hotel. We hope to welcome you, your family and friends back again in the near future.Best Regards,Reception Team
by A verified traveler
Posted 13 Feb 2024
Nice clean and very friendly staff
Comment from Hotel Management
2 Apr 2024 by Thanh Mai Hotel, Hotel Management
Dear Mr.Mrs My,Warmest greeting from Thanh Mai hotel! Thank you very much for your great review. And your feedback is the motivation for us to keep improving and providing high-quality service at Thanh Mai Hotel. We hope to welcome you, your family and friends back again in the near future.Best Regards,Reception Team
by A verified traveler
Posted 14 Jan 2024
by A verified traveler
Posted 22 Dec 2023 on Hotels
by A verified traveler from Renton
Posted 21 Nov 2023
The room is clean and modern, service is very good! Our flight arrived early in the morning and they offered to storage our luggages before check-in time. We will stay again.
by A verified traveler
Posted 10 Oct 2023
The room had a bad odor smell..
Comment from Hotel Management
16 Nov 2023 by Phong Nguyen, Hotel Management
Dear Mr. Tin LaiPlease allow me an opportunity to introduce myself; my name is Phong Nguyen and I am the Manager of Guest Services at Thanh Mai Hotel. My Guest service team has advised me of the service you received during your stay with us; first and foremost I want to sincerely apologize for this.We thank you for your feedback to help us improve for the next stages.Once again we sincerely apologize for your inconvenience and hope you will have better things for your next trip.Sincerely,Phong Nguyen
