Ratings based on 36 Verified Reviews

3.8 out of 5
90% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
4.0 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 11 Jan 2024
Have a high hope for the place but I went from one surprised to another. The staff is friendly. However, the facility need maintenance and remodeling. The air conditioner is old school, it has no remote control, there is only panel control on the wall to adjust the temperature. DO NOT TRUST PICTURE THEY HAVE ON HERE,
3 out of 5
by A verified traveler from Lawrenceville

This traveler left a rating score only Posted 25 Sep 2022
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Apr 2022 on Hotels
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Mar 2020 on Hotels
5 out of 5
by A verified traveler

One night in Buon Ma Thuot

Posted 21 Feb 2020 on Hotels
Great facilities, view, pool, location, breakfast, and helpful English-speaking staff Definitely will stay there again
4 out of 5
by A verified traveler from Vancouver, BC

Posted 22 Sep 2018
Good mid-range, mid-quality hotel. It could really do with a refurb and the shower leaked a bit, but clean by Vietnam standards. The staff were not as friendly as other hotels I've stayed in (in Saigon, Hua and Hoi An) but still a decent place to stay. Breakfast was very good.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted 7 May 2018
Nice hotel and nice room. Only problem I had was room service is listed as 24/7. I called at 9:35pm to have dinner ordered to my room and they took my order. Twenty minutes later I got a call and was told sorry the kitchen closed at 9:30pm so no food was available. No explanation just went without food that evening. Please don’t list 24/7 and then change without notifying guests!
3 out of 5
Recommended
for Everyone
by A verified traveler from canada

Posted 27 Apr 2018
I stay just one night but it was the first hotel I did rent in Vietnam with this marvellous confort and clean place !
5 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Excellent posh hotel.

Posted 31 Jan 2018 on Hotels
Excellent posh hotel. The only downer was the dirty shower in the massage area.
Comment from Hotel Management
10 Feb 2018 by Xuan Huyen, Hotel Management
Thank you for your comment. We will be looking into the point that you had made.Hope to see you next time with better service.
4 out of 5
Recommended
for Personal Event
by A verified traveler

This traveler left a rating score only Posted 15 Jan 2018 on Hotels