Ratings based on 371 Verified Reviews

4.4 out of 5
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 30 Jul 2024
It's not as jaw dropping as the Richardson in Tokyo. There they have activities for guests, our room was bigger, and they had these amazing pajamas we loved. Here we got robes, which were nice, but we had gotten spoiled.
1 out of 5
by A verified traveler from Parker

Posted 5 Jul 2024
We made a nonrefundable reservation three bed room with two adult and a teenager. The demanded for a up-charge for room that sleeps three. I could not call Expedia from Japan and the hotel staff was not helpful at all. Never make nonrefundable reservation with Expedia. Period.
5 out of 5
by A verified traveler

Solid

Posted 28 Jun 2024 on Hotels
Great hotel as always! Would easily book again.
5 out of 5
by A verified traveler

Wonderful stay at Richmond Hotel Suidobashi!

Posted 9 Jun 2024 on Hotels
It was a great stay on the 10th floor! Awesome view of the Tokyo Dome plus a great breakfast. The front desk staff was exceptional!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 May 2024 on Hotels
5 out of 5
by A verified traveler

Posted 16 May 2024
Comfortable stay. Love it.
5 out of 5
by A verified traveler

Posted 13 Apr 2024
After booking this hotel a few months in advance as we got closer to our trip I started to worry that we weren’t in a good location. Was I wrong!! We loved everything about the hotel and the Tokyo Dome city across the street couldn’t be beat for shopping, food, beauty and convenience. The hotel rooms are quite small but we managed just fine. The hotel offers excellent amenities on the fourth floor including facial serum. We agreed that we would stay there again. Enjoy!
5 out of 5
by A verified traveler

Posted 13 Apr 2024
Enjoyed thoroughly!
5 out of 5
by A verified traveler from Silver Spring

Posted 1 Mar 2024
Very convenient.
5 out of 5
by A verified traveler

Posted 20 Feb 2024
The staff are excellent! Customer Service was fantastic. I greatly appreciated they could speak English! The only negative - the restaurant. I really hoped for a traditional Japanese breakfast. Instead they had an English-style (which I don’t eat). 🙁. They need to add a Japanese breakfast! Location was perfect for Tokyo Dome and easy to get to two train stations!