Ratings based on 61 Verified Reviews
4.7 Room cleanliness
4.8 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 May 2024
We had a fantastic stay here! The staff Alex and the team, were super friendly and had even planned daily group activities. We ordered the dinner set and it was incredible! We were able to get a ride to and from the train station, which was greatly appreciated. I would recommend giving them a call if you need to (we just used a payphone) as there was issues with sending messages on this website. The staff can speak English and Japanese! and were super foreigner friendly. The scenery was absolutely stunning and they even had swimwear and water shoes to rent if you wanted to go for a dip or use the saunas! Our cabin was beautiful, and clean. Our only regret would be not spending longer here :) Thank you Alex and the team for our incredible stay!
by A verified traveler
Posted 12 Nov 2023
This place is a bit special. Lovely setting next to river. Staff very friendly and facilities clean. Stayed in a tree house one night. Was a great memorable experience. Used an e-bike and went around the local area, past rice fields and old shrines. One of the highlights of our trip to Japan.
by A verified traveler
I wish I had more time!
Posted 26 May 2023 on HotelsThis place had a very adult summer camp feel. I came right before the summer busy season so it was very quiet. The river was lovely and peaceful and the staff was super friendly and helpful. I got breakfast included which was a nice way to start the day. They also offer dinner which was simple, but delicious. I really wish I had more time to spend here, the area was so beautiful!
by A verified traveler
Incredible stay in the Japanese countryside
Posted 12 Apr 2023 on HotelsWe had such a great time at Satonotabi Resort Lodge!
We booked tree houses and they had space for us to sleep and store our luggage. They're equipped with smart air con units too, so no need to worry about being too hot or too cold. Only thing I would improve is maybe an extra futon as the flooring is harder than a tatami, so the single slim futon wasn't the most comfy.
But the camp site is beautiful and quiet. The staff is great and friendly, always happy to help. Even better, for foreign travellers like us, they speak English really well so it was the easiest stay of our entire trip.
While we had our own plans to visit the area, there are plenty activities organised / available on site too, and I'd happily come back to try them next time.
Also, the food was really excellent! We took the half board option, and it was one of the best meals we had.
I would love to come back, I had such a great time. Highly recommend the place!
by A verified traveler
Posted 3 Apr 2022 on Hotels
by A verified traveler
Posted 23 Oct 2019
Wonderful location in a valley right beside a lovely small river, crystal clear blue/green water perfect for a refreshing early morning dip!
Hosts Uki and Alex can’t do enough yo make you Feel welcome, with excellent local knowledge they can guide you to the many good walks and best onsens in the local area. Would definitely recommend this place!
by A verified traveler
Posted 22 Oct 2019
by A verified traveler
ocation location location
Posted 15 Oct 2019 on HotelsFantastic location away from the cities. Excellent staff. Quirky tree house stay on the river which is what we wanted. Breakfast and evening meal were exceptional.
Excellent value.
Beautiful surroundings which we could have stayed longer.
by A verified traveler
Hotel out of nowhere
Posted 22 May 2019 on HotelsThe direction given on the confirmation email was wrong. When we click on the direction button, it has directed us to a mountain top that was 9 km away. The phone no given was also wrong when we input into the GPS in the car which has directed us to the same wrong location. Only the google map gave the correct direction. The information given on the hotel.com website was wrong about the tree room having a toilet. The tree house has nothing but two Japanese tatamis. Don’t forget to ask for your towel before going to the common bathroom. Common toilet was clean and not too far away from the tree house. Breakfast was very good. The staff was very helpful. There is a river next to the hotel which was nice. My wife didn’t like the hotel when we arrived at night. But the environment that she saw in the morning had gained some credits. So the overall experience was nice.
Comment from Hotel Management
21 Jun 2019 by Alex, Hotel Management
Hey there Chun Lam,
Unfortunate about the map code for we have tested it a couple times now and it seems to work on some car GPS's but not on others.
As for our phone number, this is our phone number but again not too sure why it gave you another direction. We are sorry about those two things.
As for the bathroom situation, I just checked and we have written "detached" on our bathroom section for the tree house so it is unfortunate that there was that misunderstanding. The tree house is more for the experience and not so much about the amenities which is why there are only futons and a desk inside.
I am glad that your wife turned around her experience after seeing the view for that is one of our main points of this Lodge! Hopefully we will get to see you guys again and this time in the confirmation email, I will only recommend Google Maps!
Regards,
Alex
by A verified traveler from Brisbane, Australia
Posted 18 Jan 2019 on Wotif
Awesome place! Make sure you allow enough time to get there.
Comment from Hotel Management
23 Jan 2019 by Alex, Hotel Management
Thank you for your great review. We are glad you and your son enjoyed our place! Hopefully next time you come, we will have an awesome river rafting course for you!
