Ratings based on 348 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Oct 2024
Nice hotel
by A verified traveler
Posted 11 Oct 2024
For a motel rated accommodation, this place is pretty good especially for the price. The place is clean and the staff are friendly.
Comment from Hotel Management
17 Oct 2024 by Chloe, Hotel Management
Thank you for your kind review Christine. it was certainly our pleasure to host you and great to hear you enjoyed your stay with us. we look forwards to seeing you again. Warm Regards, Chalet Motor Inn Management.
by A verified traveler
Posted 29 Aug 2024
by A verified traveler
A great place to stay
Posted 12 Jul 2024 on HotelsThe room was bright appeared to have been recently refurbished. The beds were comfortable. The unit was spotlessly clean
Comment from Hotel Management
16 Jul 2024 by Chanel, Hotel Management
Thank you Michael for you positive feedback and we look forward to seeing you again soon. Regards Chanel
by A verified traveler
Posted 23 Jun 2024 on Wotif
Whenever we go to Bundaberg the Chalet is always our first choice, so clean and cosy and in a great location, the staff are so friendly and welcoming.
Why would we stay anywhere else
Comment from Hotel Management
24 Jun 2024 by Chloe, Hotel Management
Hi Mark, thank you for your glowing review, We are thrilled to hear that you had such a wonderful experience at Chalet. Your positive feedback is very valuable to us.We hope to have the pleasure of welcoming you back in the future. Warm Regards, Chalet Motor INN
by A verified traveler
awesome
Posted 12 May 2024 on HotelsComment from Hotel Management
26 Jun 2024 by Chloe, Hotel Management
Thank you for staying with us and for posting such a great review. Look forward to seeing you again
by A verified traveler
Lovely Rooms but Smoked Out this Stay
Posted 25 Mar 2024 on HotelsNight up from Brisbane to see a show with friends from Bundaberg at the Moncrief Theatre. Always stay at this motel as its always so clean and tidy and staff lovely. Unfortunately this time though we were almost smoked out by the neighbours as they sat outside our door from the moment we arrived to the moment we left chain smoking. Came through the door cracks and the breakfast buffet hutch and was sickening. Please do away with the ashtrays encouraging smoking outside peoples rooms. Its horrible for neighbours that don't smoke and make them have to leave the premises just like most other businesses do now. Smoking should not be encouraged in this day and age.
Comment from Hotel Management
25 Mar 2024 by Chloe , Hotel Management
Thank you for taking the time to share your feedback with us. we are disappointed hear that your experience did not meet your expectation and we sincerely apologize for any inconvenience caused. We will encourage guests staying with us to smoke as little as possible so that everyone can breathe fresh air. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for an improved experience in the future. Warm Regards, Chalet Motor Inn
by A verified traveler
Posted 25 Mar 2024 on Wotif
There were several longer term renters at the property who sat outside their rooms chain smoking and particularly the one immediately adjacent to our room. As a result when opening our door, a wall of smoke wafted into the room which was supposed to be non-smoking. A renter had a cat on a leash at the property, which urinated on the doorstep of our room. On the 2nd night we left early as a result and at least we were kindly promised a refund for that night’s stay.
Comment from Hotel Management
23 Apr 2024 by Chalet Motor Inn, Hotel Management
Thank you for sharing your feedback with us. Our motel has three pet- friendly rooms because we want more people to travel with their pets. so it's normal for you to see a dog or a cat in our motel. In addition, our room is definitely a non-smoking room, but many motels allow guests to smoke outside, we will be issuing some reminder to guests to avoid smoking. We'll certainly take your comments into consideration for improvements. Thank you & Regards, Chalet Motor Inn
by A verified traveler
Posted 24 Mar 2024 on Wotif
by A verified traveler
Posted 4 Feb 2024
Nice rooms that were very clean and well equipped. Could be noisy outside with cars coming and going but that’s what you expect at a motor lodge/ motel. Handy for shops etc. and Bundaberg centre .Would use agin if in the area.
Comment from Hotel Management
14 Feb 2024 by Anthony , Hotel Management
Thank you for taking the time to post a review Gary. We are pleased you enjoyed your stay.
