Ratings based on 975 Verified Reviews
2.8 Room cleanliness
3.2 Service & staff
2.9 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Dec 2024
No security lock. Drilled into the pressboard trim, and hanging by one screw because it was not secured into a stud. Multiple human hairs in the "clean" sheets. Hair in the corners of bathroom. Tile grout was BLACK with dirt. TV came on by itself while I was packing..I think neighbor's remote controlled it. Toilet seat wobbly and in need of repair
Comment from Hotel Management
23 Dec 2024 by Front Desk, Hotel Management
Thank you for your feedback. We are sorry to hear that your stay with us was not a positive one. We hope to see you next year. Happy Holidays from Lodge on The River.Front Desk
by A verified traveler
Posted 19 Dec 2024
Awesome
Comment from Hotel Management
23 Dec 2024 by front desk, Hotel Management
Thank you for staying with us. We are pleased to hear that you enjoyed your stay. Have a Happy Holiday. We look forward to seeing you next year. Front Desk
by A verified traveler
Posted 1 Dec 2024
Close to the river
Comment from Hotel Management
15 Dec 2024 by Front Desk, Hotel Management
Thank you so much for your outstanding rating and kind words about your recent stay with us. We are thrilled to hear that you had such a positive experience and that everything met your expectations.Your feedback is incredibly encouraging for our team, and it motivates us to continue providing excellent service to all our guests. We look forward to welcoming you back in the future and ensuring your next stay is just as memorable.
by A verified traveler
Posted 25 Nov 2024
They could help after 12:00 am
Comment from Hotel Management
23 Dec 2024 by front desk, Hotel Management
Thank you for your comment. We hope to see you next year. Happy Holidays to you and your.Front Desk
by A verified traveler
Posted 22 Nov 2024
The best part was the front desk, were very easy going and friendly which made me more comfortable with the place. Only complaint, river view from room limited due to the over grown trees.
Comment from Hotel Management
23 Dec 2024 by front desk, Hotel Management
Thank you for your positive feedback. We are pleased to hear you enjoyed your stay with us. We hope to see you again soon. Have a happy holiday season.Front Desk
by A verified traveler
Posted 17 Nov 2024
Great rooms for an unbelievable price
Comment from Hotel Management
23 Dec 2024 by front Desk, Hotel Management
Thank you for your positive feedback. We are pleased to hear that you enjoyed your stay with us and hope to see you again soon. Have a Happy Holiday.Front Desk
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
23 Dec 2024 by front desk, Hotel Management
Thank you for staying with us. We are pleased to hear that you enjoyed your stay. We look forward to seeing you again. Front Desk
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
23 Dec 2024 by front desk, Hotel Management
Thank you for staying with us. We hope you enjoyed your stay, please let us know what areas we can improve on. Thank you for your feedback. Front Desk
by A verified traveler
Posted 11 Nov 2024
Dirty smell like pee
Comment from Hotel Management
23 Dec 2024 by Front Desk, Hotel Management
We are sorry you were unhappy with your stay and hope to see you again for an opportunity to improve our service. Front Desk
by A verified traveler
Posted 2 Nov 2024
TV doesn't work, no wifi openly available. Room is medoicre, old. Resort fee is a scam. Expedia is a scam, accidently booked and wouldnt give me a refund. This is no more than a 2-star hotel. Very militant. I would normally say you get what you pay for but it's less.
Comment from Hotel Management
23 Dec 2024 by Front Desk, Hotel Management
We are sorry to hear that you were not happy with our accommodations and appreciate the feedback.
