Ratings based on 155 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Northville
Posted 6 Sep 2024
No air conditioning
Room lights confusing “not working properly”
Very small space toilet
Very good breakfast
Friendly staff
by A verified traveler
Posted 3 Aug 2024
Beautiful town—hotel not close to Old Town though—free access to Mineral Baths —awesome! You do have to buy towels for the baths
by A verified traveler
Posted 26 Jul 2024 on Orbitz
Hot as blazes in the room, with little relief as windows opened onto a noisy street. Odd that the shower window offered no privacy to the apartments just across the way. And slightly bothered that the fifth floor had only one fire escape- not at all comforting.
by A verified traveler
Posted 23 Jun 2024
The Spanish woman at the front desk was exceptionally nice and helpful. The room was big and clean. Great stay overall. The only improvement we would suggest is that the room was too hot, no matter what setting we changed on the AC.
by A verified traveler
Posted 19 Jun 2024
by A verified traveler
Posted 14 Jun 2024
by A verified traveler
Posted 8 Apr 2024 on Hotels
Tout était parfait, grande chambre très confortable et très propre. Service impeccable. Gens très accueillants.
by A verified traveler
Very inhumane hotel
Posted 9 Sep 2023 on HotelsTerrible leave your night risk in one phone call, way they don’t have a phone there with direct line ,I don’t know from where they have the stars ,just think if a old men or lady get there and need help ,I don’t like it,the breakfast very poor, was late and we don’t have other options,I don’t recommend to anyone
Comment from Hotel Management
10 Sep 2023 by The Rallye Team, Hotel Management
Dear Mr Deivy, Thank you for your comment. We are sorry to hear that your arrival after reception opening hours was not as you expected. We tried to reach you by phone and we sent you the late arrival procedure on your Expedia email, but apparently you did not receive it. As indicated on the Expedia platform, the arrival time is from 3pm to 7pm and late arrival is possible but subject to availability. Our advice, so that you can have as good an experience as possible in the future, is to contact the hotel you have booked if you plan to arrive outside opening hours. Nevertheless, our staff were happy to help you on arrival. In order to change your impression of our hotel, we would be delighted to welcome you back in the future. If you would like to speak with us directly, please do not hesitate to contact us by telephone or email or provide us with a telephone number and time that is convenient for you and we will contact you. Best regards,
by A verified traveler
Posted 4 Jun 2023 on Hotels
by A verified traveler
Posted 21 Apr 2023
For a three star property it was an excellent choice. Usually I don’t like chain hotels but the staff on this one was very friendly.
Comment from Hotel Management
21 Apr 2023 by Sabine, Hotel Management
Thank you for your comment and your note! We hope to see you again soon!
