Ratings based on 643 Verified Reviews

4.1 out of 5
98% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 26 Nov 2024
I do not like the property.
4 out of 5
by A verified traveler

Posted 26 Sep 2024
Excellent location, close to all the fun in Cheonan. Problems: Had to switch rooms because first one had wet spot on carpet with accompanying musty smell. Second room: TV inputs didn’t work, toilet leaked water, tea bag coffee was terrible, window exterior looked like it had never been cleaned, safe didn’t open. Could have complained about these things but was just happy to be in non-musty room. On the plus side, the men’s spa on the top floor was nice.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Aug 2024 on Hotels
5 out of 5
by A verified traveler

Posted 29 Aug 2024 on Hotels
Bkfst super ... Staff ... Totally focused on helping you even foreseeing needs. Can't say how happy I was with ON City.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Aug 2024 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Aug 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Aug 2024 on Hotels
1 out of 5
by A verified traveler

Mr. PARK

Posted 26 Jul 2024 on Hotels
There was one employee who didn't greet customers very often and made an expression that it was annoying when asked, and one employee sighed. As for the cleaning condition, the guest for consecutive nights only did basic things, so the less cleaned part stood out. I felt that I was stingy with the overall service cost here and there.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Jul 2024 on Hotels
4 out of 5
by A verified traveler

Posted 9 Jul 2024 on Hotels
편안해요! 좋아요~