Ratings based on 19 Verified Reviews
3.8 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Nov 2024
What is shown online is miles away from you see. Expedia should not associate with this lodge. By associating with this lodge your reputation is on the line. I will not use Expedia because if this lodge. An investigation into this lodge needs to be carried out immediately to protect others.
by A verified traveler
Posted 16 Apr 2024 on Hotels
by A verified traveler
Posted 19 Sep 2023
-Best place,located near the City (saves Money and Time)-everything available nearer.
-Friendly and Kind staff members
Comment from Hotel Management
2 Oct 2023 by Hudson, Hotel Management
Thank you so much Agatha, hoping to see you again in the city of kings. I am happy you enjoyed your stay with us
by A verified traveler
Posted 23 Feb 2023 on Hotels
by A verified traveler
The hotel need to be refurbish to make b& b that it
Posted 20 Feb 2023 on Hotelsby A verified traveler
Posted 10 May 2019
Comment from Hotel Management
18 May 2019 by Panditji, Hotel Management
Please accept my sincere late apologies for the unprofessional manner in handling your booking sir.
I accept full responsibility for my in action.
Recommended
for Everyoneby A verified traveler from Canada
Central location and friendly staff
Posted 13 Feb 2018The owner went out of his way to ensure our comfort, offeriing to supply local cash for dinner (there is a cash crisis here) and drove us to the bus depot at no charge when our taxi didn't arrive. CouldnT have asked for a nicer host.
Comment from Hotel Management
18 Feb 2018 by Crow, Hotel Management
Thank you for your kind words.Enjoy the rest of your world tour.
Kind regards
Deepak
Recommended
for Everyoneby A verified traveler from California, USA
Central friendly accommodation in Bulawayo
Posted 4 Nov 2017We enjoyed our stay! The owner/manager was very friendly and helpful, going out of his way to send us transportation info in advance, and offering useful info about the city once we got there. The other staff members were likewise nice.
The room was a bit worn, but large, clean and very comfortable. No AC, but plenty of cross-ventilation with a good fan, and lots of light. Walking distance to the town center and various dining options.
Recommended
for Everyoneby A verified traveler from Israel
Comfortable, basic hotel with helpful owner
Posted 2 Sep 2017The rooms are spacious, comfortable and clean, even if somewhat basic. There was a problem with the water pressure, and the owner allowed us to use the shower in another room (only slightly better). Despite this we enjoyed our stay and benefitted from the help of the owner. He was Extremely helpful and nice, and is more than willing to go the extra mile. Given the difficulties of traveling in Zimbabwe, I would recommend the hotel mainly because of his help!
Comment from Hotel Management
12 Sep 2017 by Deeps, Hotel Management
Thank you sir for your understanding and kind words. It was indeed an honour and a privilege to share with you my experiences in Zimbabwe.
I also learnt a bit about your country.
Recommended
for Everyoneby A verified traveler from UK
Hotel tired, no breakfast, but owner exceptional.
Posted 2 Aug 2016
Pros: Owner and staff.
Cons: Decor.
Location: Perfectly good for a big city.
Clean, large room, in need of refurbishment, but really enjoyed stay due to owner. Took us in his car for breakfast and picked us up afterwards. Hotel, like Bulawayo itself, was in need of some love and attention. Also opened up much earlier for us as we arrived by train.
Comment from Hotel Management
3 Aug 2016 by DEEPS, Hotel Management
Thank you Chris for your kind words.Yes the hotel does need TLC,but due to the harsh economic climate prevailing in our country, it is virtually impossible to renovateat this time.Just to keep the establishment open is a mission in itself.
I am glad that you and your good lady enjoyed the venue I had chosen for you to have your breakfast.
