Ratings based on 64 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Oct 2024
The apartment is clean and comfortable 👌
Comment from Hotel Management
4 Oct 2024 by The Management, Hotel Management
Hi Tian San,Thank you for your feedback! We're glad to hear you found the apartment clean and comfortable. Best reagrds,
by A verified traveler
Posted 19 Sep 2024
Swimming pool condition need better maintain, wiring of inner pool light loosen, pool cleanliness, walk ways to the room full of spider webs.
Comment from Hotel Management
20 Sep 2024 by The Management, Hotel Management
Hi Kok Shen,Thank you for your feedback. We sincerely apologize for the issues you encountered, especially with the pool maintenance and walkways. Rest assured, we are addressing the pool's lighting and cleanliness, and we will improve the upkeep of the walkways. Your comfort is important to us, and we appreciate your comments to help us improve.Best regards,
by A verified traveler
Good hotel to choose
Posted 8 Aug 2024 on Hotelsvery friend front desk, free flow coffee
Comment from Hotel Management
10 Aug 2024 by The Management, Hotel Management
Hi HP,Thank you for your kind review! We're glad you enjoyed our friendly front desk service and the free-flow coffee. We look forward to welcoming you back soon!Best regards,
by A verified traveler
Posted 14 Jun 2024 on Hotels
Comment from Hotel Management
15 Jun 2024 by The Management, Hotel Management
Hi Eric,Thank you for your feedback and the 8/10 rating! We're glad you enjoyed your stay and appreciate your input. We look forward to welcoming you back soon!Best regards
by A verified traveler
Posted 29 May 2024
The breakfast option is limited
Comment from Hotel Management
30 May 2024 by The Management, Hotel Management
Hi Tan,Thank you for your feedback. We're sorry to hear that you found the breakfast options limited. We'll work on improving the variety for our guests.Best regards,
by A verified traveler
Posted 28 May 2024
Comment from Hotel Management
30 May 2024 by The Management, Hotel Management
Hi Mung Quan,Thank you for the wonderful 5-star review! We're delighted you enjoyed your stay and look forward to welcoming you back soon.Best regards,
by A verified traveler
Posted 20 Feb 2024
The location are convenient.
Comment from Hotel Management
21 Feb 2024 by The Management, Hotel Management
Hi Kok Shen,Thank you for your feedback! We're glad to hear that you found our location convenient. We strive to provide a convenient and accessible experience for all our guests. If there's anything else we can do to improve your stay, please don't hesitate to let us know. We appreciate your support!Best regards,
by A verified traveler
Posted 6 Feb 2024
Pros: Fairly clean. Daily room service. Excellent staff. Spacious parking space.
Cons: breakfast items not worth it. Can hear the nightclub sound from 12th floor.
Comment from Hotel Management
7 Feb 2024 by The Management, Hotel Management
Hi Nurul,Thank you for your feedback! We appreciate your compliments on our cleanliness, attentive staff, and ample parking. We apologize for any inconvenience caused by the breakfast quality and noise from the nightclub. We'll take your comments into consideration to improve our services.
by A verified traveler
Posted 25 Dec 2023 on Hotels
Comment from Hotel Management
27 Dec 2023 by The Management, Hotel Management
Hi Dennis,Thank you for your positive rating! We're thrilled to hear you enjoyed your stay.
by A verified traveler
Posted 3 Dec 2023 on Hotels
Excellent service and fantastic room.
Comment from Hotel Management
6 Dec 2023 by The Management, Hotel Management
Hi Gurmeet,We're thrilled to hear that you had an excellent experience with our service and enjoyed our fantastic rooms! Thank you for taking the time to share your positive feedback. We strive to provide exceptional service and a comfortable environment for all our guests. If there's anything more we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back soon!
