Ratings based on 22 Verified Reviews

4.4 out of 5
83% of guests recommend
4.4 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 29 Feb 2024
This was an amazing place to stay. The owner and the employees were abundantly friendly and helpful, food was great, the atmosphere was unlike anything else.
5 out of 5
by A verified traveler

Posted 15 Dec 2023
The staff at the Orangutan Hotel rocks!! Their Orangutan Treking guides certainly live up to their reputation, and I managed to see several Orangutans on my one and only trek into the rainforest..I was later told that many people spend days in the jungle without seeing anything, so I feel very lucky. The hotel has some great views and is located in an excellent spot in relationship to local shops and restaurants.
4 out of 5
by A verified traveler

Posted 21 Jun 2023
had an excellent guide - Mona who not only found us orangutans but was incredibly kind when my son got vertigo - taking us to the local doctor for assistance. The room (we stayed in the penthouse) was incredibly clean and the view amazing. Monkeys jumped on our roof and ate fruits from the tree right outside our window. An amazing experience.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Jan 2020 on Hotels
4 out of 5
by A verified traveler

A Week in the Jungle

Posted 27 Jan 2020 on Hotels
Great place. All the comforts required. Good food and cold beer!
4 out of 5
by A verified traveler

A Week in the Jungle

Posted 27 Jan 2020 on Hotels
Great place. All the comforts required. Good food and cold beer!
4 out of 5
by A verified traveler

Posted 20 Dec 2019
We'd recommend the Orangutan for hardy travelers. We ascended a long flight of uneven steps each day to the "sky room", where we shared the treetops with macaques. The very accommodating hotel staff carried two cups of coffee up those steps each day. You're immersed here in everything that happens in the village, where tourists come for jungle treks and staff and guides for the most part were born and raised here.
5 out of 5
by A verified traveler

Stay Here!

Posted 8 Jun 2019 on Hotels
We stayed at the Hotel Orangutan because of its status as a non profit organization. They dedicate a portion of their profits to preserving the orangutans and their habitat. From the minute we arrived, we were treated like family. All the staff were super friendly and helpful. Most evenings someone was in the lobby playing a guitar and singing - super chill vibe here. The hotel arranged a private day-long trek for us with guides Apri and Andra. It was an incredible experience we will never forget and our guides were knowledgeable, friendly and experienced. We asked for a challenging trek to see as many orangutans as possible and the day far exceeded our expectations! We would highly recommend the Hotel Orangutan. We were in the Sky room and had monkeys come daily to our deck. The room was huge and the condition was good - sparse, but typical of Bukit Lawang.
3 out of 5
by A verified traveler from Canada

Posted 28 Mar 2019
The room was very simple. No AC but we had fans which was fine. I was not a fan of the bathroom. It was a natural environment which was appealing but it was very smelly and dark.
5 out of 5
by A verified traveler

Beautiful spot

Posted 31 Dec 2018 on Hotels
Beautiful place definitely recommended!