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Hotel Orangutan

3.0 star property
Bed & breakfast in Bukit Lawang with a 24-hour front desk and a restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Orangutan

Living room
Balcony
Desk, rollaway beds, free WiFi, bed sheets
View from property
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi
  • Parking included
    Parking included

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Family Penthouse, Multiple Beds, Non Smoking

Desk, rollaway beds, free WiFi, bed sheets

Family Penthouse, Multiple Beds, Non Smoking

Highlights

Ceiling fan
Private bathroom
Desk
Daily housekeeping
  • River view
  • Sleeps 5
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Standard Double Room, 1 King Bed with Sofa bed, Non Smoking

Desk, rollaway beds, free WiFi, bed sheets

Standard Double Room, 1 King Bed with Sofa bed, Non Smoking

Highlights

Ceiling fan
Private bathroom
Desk
Daily housekeeping
  • 45 sq m
  • Valley view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room, 1 King Bed with Sofa bed, Non Smoking

Balcony

Deluxe Double Room, 1 King Bed with Sofa bed, Non Smoking

Highlights

Ceiling fan
Private bathroom
Desk
Daily housekeeping
  • River view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior
Ecolodge Bukit Lawang
Parking included
Free WiFi
Restaurant
Laundry
8.8 out of 10, Excellent, (21)
Ecolodge Bukit Lawang
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About the neighborhood

Map
Orangutan Street, Bukit Lawang, North Sumatra, 20852

What's nearby

  • Bukit Lawang Bridge - 7 min walk - 0.6 km
  • Orangutan Feeding Centre - 6 min drive - 4.6 km
  • Bat Cave - 6 min drive - 4.6 km
  • Sungsang Waterfall - 43 min drive - 32.5 km

Restaurants

  • ‪Jungle Inn - ‬1 min drive
  • ‪Yusri Cafe - ‬1 min walk
  • ‪Eriono Guesthouse - ‬1 min walk
  • ‪HOTEL Orangutan Restaurant & BAR - ‬1 min walk
  • ‪Rickys Bar - ‬4 min walk

About this property

Hotel Orangutan

Property highlights
Take advantage of a terrace, a garden, and dry cleaning/laundry services at Hotel Orangutan. Treat yourself to a massage or other spa services. In addition to a bar and a restaurant, guests can connect to free in-room WiFi.
Other perks include:
  • Free self parking
  • Cooked-to-order breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge)
  • Express check-out, express check-in, and a front-desk safe
Room features
All guestrooms at Hotel Orangutan include amenities such as free WiFi.
More amenities include:
  • Bathrooms with showers
  • Ceiling fans, daily housekeeping, and desks

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to noon for a fee: IDR 20,000 to 50,000 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Spa

  • Massage

More

  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

More

  • Ceiling fan
  • Desk

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Early check-in subject to availability
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 50000
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately IDR 20000 to 50000 per person
  • Airport shuttle fee: IDR 600000 per vehicle (one-way)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Hotel Orangutan Bukit Lawang
Hotel Orangutan Bukit Lawang
Hotel Orangutan Bed & breakfast
Hotel Orangutan Bed & breakfast Bukit Lawang

Frequently asked questions

Is Hotel Orangutan pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Orangutan?

Self parking is free at this property.

What time is check-in at Hotel Orangutan?

Check-in start time: 3 PM; Check-in end time: 3 AM. Late check-in is available during limited hours.

What time is check-out at Hotel Orangutan?

Check-out is at noon.

Does Hotel Orangutan provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of IDR 600000 per vehicle applies.

Where is Hotel Orangutan located?

Situated in Bukit Lawang, this bed & breakfast is 0.4 mi (0.6 km) from Bukit Lawang Bridge and within 3 mi (5 km) of Tropical Rainforest Heritage of Sumatra and Bat Cave. Sungsang Waterfall is 20.2 mi (32.5 km) away.

Hotel Orangutan Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 11 out of 22 reviews" "
Rating 8 - Good. 8 out of 22 reviews" "
Rating 6 - Okay. 3 out of 22 reviews" "
Rating 4 - Poor. 0 out of 22 reviews" "
Rating 2 - Terrible. 0 out of 22 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing place to stay. The owner and the employees were abundantly friendly and helpful, food was great, the atmosphere was unlike anything else.
Stayed 4 nights in Feb 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the Orangutan Hotel rocks!! Their Orangutan Treking guides certainly live up to their reputation, and I managed to see several Orangutans on my one and only trek into the rainforest..I was later told that many people spend days in the jungle without seeing anything, so I feel very lucky. The hotel has some great views and is located in an excellent spot in relationship to local shops and restaurants.

8/10 Good

Susan

Traveled with family
had an excellent guide - Mona who not only found us orangutans but was incredibly kind when my son got vertigo - taking us to the local doctor for assistance. The room (we stayed in the penthouse) was incredibly clean and the view amazing. Monkeys jumped on our roof and ate fruits from the tree right outside our window. An amazing experience.
Stayed 3 nights in Jun 2023

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Week in the Jungle
Great place. All the comforts required. Good food and cold beer!
Daily visitors.
Stayed 1 night in Jan 2020

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Week in the Jungle
Great place. All the comforts required. Good food and cold beer!
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Amenities
We'd recommend the Orangutan for hardy travelers. We ascended a long flight of uneven steps each day to the "sky room", where we shared the treetops with macaques. The very accommodating hotel staff carried two cups of coffee up those steps each day. You're immersed here in everything that happens in the village, where tourists come for jungle treks and staff and guides for the most part were born and raised here.
Stayed 4 nights in Dec 2019

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay Here!
We stayed at the Hotel Orangutan because of its status as a non profit organization. They dedicate a portion of their profits to preserving the orangutans and their habitat. From the minute we arrived, we were treated like family. All the staff were super friendly and helpful. Most evenings someone was in the lobby playing a guitar and singing - super chill vibe here. The hotel arranged a private day-long trek for us with guides Apri and Andra. It was an incredible experience we will never forget and our guides were knowledgeable, friendly and experienced. We asked for a challenging trek to see as many orangutans as possible and the day far exceeded our expectations! We would highly recommend the Hotel Orangutan. We were in the Sky room and had monkeys come daily to our deck. The room was huge and the condition was good - sparse, but typical of Bukit Lawang.
Stayed 3 nights in Jun 2019

6/10 Okay

Verified traveler

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very simple. No AC but we had fans which was fine. I was not a fan of the bathroom. It was a natural environment which was appealing but it was very smelly and dark.
Stayed 4 nights in Mar 2019

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful spot
Beautiful place definitely recommended!
Stayed 2 nights in Dec 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
The hotel and it's restaurant are perfectly acceptable, but the website fails to point out that the most comfortable rooms are housed in a separate annex which is located at the top of a VERY steep slope behind the main hotel. The steps up to this annex are precipitous and totally unsuitable for the elderly, asthmatics or guests with any kind of mobility restrictions. We had no hot water throughout our 3 days there, but the staff are fun and the food is honest and tasty.
Stayed 2 nights in Oct 2018

10/10 Excellent

HIRONORI

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Calm and peaceful place at the enterance of the national park. Good staff kinldy arrange pickup service from airport and trekking tour. Enjoy your great experience!
Stayed 2 nights in Nov 2024

10/10 Excellent

Robbert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

8/10 Good

Line

Liked: Staff & service
Has potential
This is a small boutique hotel, where you are treated as a family when you arrive. Downside is that there was no restaurant at the hotel, and no bar, so it didn't really create a place to 'hang out'. there were good food options around, but it would have been great if the hotel itself atleast offered drinks/snacks.. Apart from that, the staff was very helpful and took care of all transports, guided trips etc.
Stayed 6 nights in Oct 2022

6/10 Okay

Robert, Frankfurt am Main

Disliked: Cleanliness, staff & service
Ich hatte das Zimmer ganz oben. Anzumerken ist hier, dass es sehr anstrengend ist die vielen Treppen zu steigen. Das Zimmer ist viel zu hoch. Im Zimmer selbst war nichts vorbereitet, keine Handtücher, kein Toilettenpapier, etc. Ich hatte 2 Nächte gebucht, es wurde nichts sauber gemacht. Der Service ist unterirdisch bis gar nicht vorhanden.
Stayed 2 nights in Sep 2022

8/10 Good

YONGHO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
Spacious rooms, good views, friendly staffs
Stayed 3 nights in Dec 2020

10/10 Excellent

Mara, Belgium

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

KAZUMI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
最高
親切でフレンドリーなスタッフと清潔なお部屋で快適でした。 ホットシャワーはぬるいぐらいの温度だし、雷で町中が停電したり、WiFiも弱いけれどジャングルに宿泊なので気になりませんでした。 トレッキングやバットケーブ、ビレッジツアー、象のリハビリテーションセンターなど色々なアクティビティも頼めばすぐに手配してくれます。 トレッキングでは知識豊富なガイドが色々と教えてくれ、見せてくれ、本当に楽しかったです。 日帰りトレッキングより、最低でも一泊はする事をおすすめします。 送迎などを頼むのであれば、直接連絡をいれれば対応してもらえます。
Stayed 1 night in Aug 2019

10/10 Excellent

Jean-Francois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour à Bukit Lawang!
Très bien situé, belle grande chambre, personnel accueillant et peut vous réserver une randonnée ds la jungle pour voir les ourangs outans!
Stayed 1 night in Aug 2019

8/10 Good

Hervé

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top verblijf in de jungle
Communicatie met hotel ging heel vlot, ze stonden ons op te wachten aan de bus. Heel mooie kamer en lekker eten. We deden ook een jungle tweedaagse met hen en ook dat was prima geregeld. Lekker eten, leuke en interessante gidsen,... Een aanrader!
Stayed 1 night in Sep 2018