Ratings based on 48 Verified Reviews
4.3 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Dec 2024
Buffet and clean and big room
Comment from Hotel Management
31 Dec 2024 by Hotel Management, Hotel Management
Dear xue, Thank you for choosing to stay at Four Points by Sheraton Bali Ungasan. We are delighted to hear that you enjoyed your time with us. We also want to express our gratitude for your feedback, as we are constantly striving to improve and ensure our guests satisfaction. We can't wait to welcome you back in the near future. Thank you.
by A verified traveler from Toronto
Posted 23 Oct 2024
I loved the people the team. But it was so sterile that you could barely tell you were in . Also clean the roof, it makes you wonder what else is that clean, every room can see it. The people were amazing. The food was amazing. The local food on the menu was amazing. The fish pond was awesome. The pools were awesome. The location was random. Other hotels have cultural touches and more tropical plants to make it an experience. This felt like any hotel. There was no knowledge of local tour guide operators which feels like a quick win. Catering was fantastic. Rooms fantastic. The TV's should be smarter and have access to netflix.
Comment from Hotel Management
24 Oct 2024 by Hotel Management, Hotel Management
Dear Trevor, Thank you for choosing to stay at Four Points by Sheraton Bali Ungasan. We are delighted to hear that you enjoyed your time with us. We also want to express our gratitude for your feedback, as we are constantly striving to improve and ensure our guests satisfaction. We can't wait to welcome you back in the near future. Thank you.
by A verified traveler from temecula
Posted 3 Oct 2024
Comment from Hotel Management
3 Oct 2024 by Hotel Management, Hotel Management
Dear Gee Pamela, Thank you for choosing Four Points by Sheraton Bali Ungasan and for providing us with your feedback. We look forward to welcoming you back in the future. Thank You
by A verified traveler
Posted 18 Sep 2024
It's a bit outdated and runned down overall. However it has a great breakfast and the staff is really nice
Comment from Hotel Management
23 Sep 2024 by Hotel Management, Hotel Management
Dear Diogo, Thank you for choosing Four Points by Sheraton Bali Ungasan and for providing us with your feedback for our improvement. We sincerely apologize for the inconvenience that occurred during your stay. We will strive to make improvements to better serve you and our guests. We look forward to welcoming you back in the near future.
by A verified traveler
Posted 17 Sep 2024 on Hotels
Comment from Hotel Management
17 Sep 2024 by Hotel Management, Hotel Management
Dear Glen, Thank you for choosing Four Points by Sheraton Bali Ungasan and for providing us with your feedback. We look forward to welcoming you back in the future. Thank You
by A verified traveler
Posted 2 Sep 2024
Excellent staff. Room below expectations.
Comment from Hotel Management
2 Sep 2024 by Hotel Management, Hotel Management
Dear paul,Thank you for choosing Four Points by Sheraton Bali Ungasan and for providing us with your feedback for our improvement. We sincerely apologize for the inconvenience that occurred during your stay. We will strive to make improvements to better serve you and our guests. We look forward to welcoming you back in the near future.Thank you.
by A verified traveler
Posted 30 Aug 2024
Big nice beds to sleep and aircon is cold enough, water pressure of rooms are great!
Comment from Hotel Management
30 Aug 2024 by Hotel Management, Hotel Management
Dear Constance, Thank you very much for sharing such an impeccable review of your stay with us. We are glad to hear that your stay had been remarkable and we thank you for the feedback that will definitely help us serve our guests better in the future. We definitely look forward to welcoming you again at Four Points by Sheraton Bali Ungasan! Warm regards, Hotel Management
by A verified traveler
Posted 8 Jul 2024
bon rapprit un peu cher pour à mon avis
Comment from Hotel Management
10 Jul 2024 by Hotel Management, Hotel Management
Dear Sara,First of all, thank you for choosing Four Points by Sheraton Bali Ungasan and for providing us with your feedback. We will strive to make improvements to better serve you and our guests. We look forward to welcoming you back in the near future.Thank You
by A verified traveler
Posted 20 May 2024
A great place to stay if you want to visit the GWK, which is why we were there. Good for one night, but not for a vacation. Room was very noisy; even though it was on the 9th floor. Staff were lovely and helpful.
Comment from Hotel Management
21 May 2024 by Gede Budiarta, Hotel Management
Dear Elizabeth,Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay and found our staff lovely and helpful. It was a pleasure having you as our guest, and we look forward to welcoming you back in the future!Regards,Hotel Management
by A verified traveler
Posted 8 May 2024
amazing breakfast selection
Comment from Hotel Management
9 May 2024 by Gede Budiarta, Hotel Management
Dear Ariella,Thank you so much for your kind words! We're thrilled that you enjoyed our breakfast selection. It's always a pleasure to hear positive feedback from our guests, and we're delighted that we could start your day off on a delicious note. We hope to have the opportunity to welcome you back again soon for another satisfying breakfast experience!
