Ratings based on 20 Verified Reviews

3.6 out of 5
100% of guests recommend
3.9 Room cleanliness
4.5 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Los Angeles

Posted 12 Oct 2024
The property management was very available and responsive. I lovd my stay. Excellent place to stay
1 out of 5
by A verified traveler

I got scammed twice!

Posted 2 May 2024 on Hotels
This place is a scam. When i arrived at the property, the receptionist and the guards do not have any idea of my booking even if i showed them my transaction receipt. They were saying i should know the details like unit number, this was not in the booking reference and when i called the contact number of the property owner, it doesnt even work. I even reached out to customer service via chat and what's even worse is that they can't give me any assistance either. i talked to 4 reps and the last rep said i should book another hotel through them and they will process the refund. i have no choice or else i will sleep in the streets of Davao. I booked a different hotel and guess what? up to this date, they did not process my refund. I got scammed twice!
Comment from Hotel Management
3 May 2024 by Judith, Hotel Management
Hi, I am the owner of the unit (listed on Expedia) Rafael Pasamba. I don't have your name on thus booking. The name on the booking is Rafael Pasamba. Thus, my communication and Guest Authorization was un der his name.Judith
5 out of 5
by A verified traveler

Sleeeeeeep

Posted 21 Mar 2024 on Hotels
The most comfortable bed in the philosophers!! Love this place. Nice views and nice neighborhood!!
1 out of 5
by A verified traveler

Posted 28 Feb 2024
In four nights of stay , there was no housekeeping at all. Leftover foods still in cabinets when checked in .towels were smelly Not worth for the price really. Very discouraging
Comment from Hotel Management
28 Feb 2024 by Judith, Hotel Management
You did not stay in my unit/apartment.
5 out of 5
by A verified traveler

Posted 14 Nov 2023
Excellent place to stay in and get acclimated to the city of Davao and beyond. I had an excellent stay and hospitality was beyond superb. Would recommend to anyone I know.
2 out of 5
by A verified traveler

Disappointed

Posted 29 Aug 2023 on Hotels
Disapointed! No parking garrage and begging to security guard to park my car loading my luggage.
Comment from Hotel Management
4 Sep 2023 by Judith, Hotel Management
Dear Rodolfo, I have a private parking for the unit that you have booked. You should have communicated with me. I sent you messages prior to your arrival re check in instructions. You never responded nor acknowledged it.The apartments in Abreeza Place are individually owned and managed by owners. The guards and the Reception are just helping with the security and check-in process. They get instructions from us . we send Guest Authorization to the AdminOffice and also a copy was sent to you. If you have requested a parking, it will be noted in the Guest Authorization.
5 out of 5
by A verified traveler

Good Place & Location

Posted 22 May 2023 on Hotels
Efficient check in. Room well presented. Host very good communication and helpful
3 out of 5
by A verified traveler

Posted 15 May 2023
Apartment was walking distance to the mall. Except for toilet paper, no soap nor tissue were supplied during my stay.
5 out of 5
by A verified traveler

Posted 27 Feb 2023
comportable condominium complex, nice staff, next to abreeza ayala mall, accesable transfortation, and safe place to stay
2 out of 5
by A verified traveler

Posted 24 Jan 2023 on Orbitz
Quite disappointed with the Golden Phoenix. I wouldn't recommend this hotel.