Ratings based on 167 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Oct 2021
E
Comment from Hotel Management
12 Oct 2021 by K. Debono, Hotel Management
Thank you Maria Teresa
by A verified traveler
Posted 9 Oct 2021 on Hotels
Took ages to check in very slow had to pay 50euros deposit on room didn’t agree with that wanted a glass of wine from the bar we were told we had to buy a bottle as the bartender did not have any bottles open why should you have to buy a bottle check out was 10 in morning normally it’s 11am won’t be staying there again the sister hotel Topaz is much better
Comment from Hotel Management
12 Oct 2021 by K. Debono, Hotel Management
Hello Margaret, thank you for your review. Sorry to read your check took too long, we usually have a quick and efficient service. Our bar does serve wine by the glass, maybe there was a misunderstanding. Check out during Covid situation is at 10:00am due to the extra disinfection required.
by A verified traveler
Posted 30 Sep 2021
by A verified traveler
Lovely hotel, would return and recommend!
Posted 27 Sep 2021 on HotelsLovely hotel and in a good location, walk one way for the bus stops you need, walk another and it takes you to the sea, bars, restaurants etc... also a good shop a few doors down.
Staff really polite and friendly, they even stood up when they seen you approaching. Asked for an extra pillow each for our beds and he got this straight away. Rooms cleaned every day. Balcony is okay, chair really comfy.
Pool on the roof is fab! Room well equipped with kettle, hairdryer and fridge, air con etc.
Only negatives are they didn't change our dirty cups and not sure what the bathroom window was about (it opened up to a big dark hole)! The shower was quite weak to.
Would definitely return though, very comfy and adequate especially for the good price to.
Its ashame the bar area was always so quiet, it was cheap and nice, felt sorry for them they didnt seem to get much custom. Maybe open it up by the pool, as was quite busy up there in the early evening.
Comment from Hotel Management
30 Sep 2021 by K. Debono, Hotel Management
Thank you Gemma, for your review. We look forward to seeing you again in the near future.
by A verified traveler
Posted 22 Sep 2021
Was given wrong room, toilet in new room didn't work properly, AC dripped rusty water on floor. Only good things were receptionist "BOYKO"- very friendly and had info for best restaurants and activities, pool deck was nice, beds were comfortable.
Comment from Hotel Management
23 Sep 2021 by K. Debono, Hotel Management
Thank you Stephen for your review.
by A verified traveler
Good value
Posted 19 Sep 2021 on HotelsHotel was as expected - very good value.
Staff were very friendly
Location was convenient
2nd time in the area - not the most upmarket, but really good value
Comment from Hotel Management
19 Sep 2021 by K. Debono, Hotel Management
Thank you Andrew for your review.
by A verified traveler
Posted 7 Sep 2021
Loved the pool, much bigger than I expected.
Staff very friendly and helpful.
Nothing really to dislike, only maybe update the air condition. But really enjoyed our stay.
Comment from Hotel Management
7 Sep 2021 by K. Debono, Hotel Management
Thank you Carol for your review.
by A verified traveler
Posted 27 Aug 2021
by A verified traveler
Excellent holiday
Posted 24 Aug 2021 on HotelsAmazing experience, friendly staff, got maps and advice about what to visit, clean pool, didn't have know we can use the pool in Topaz hotel we found out last minute, but very nice. Cleaning was excellent, air conditioning, clean towel... Amazing experience
Comment from Hotel Management
25 Aug 2021 by K. Debono, Hotel Management
Thank you Ema for your review.
by A verified traveler
Good
Posted 17 Aug 2021 on HotelsThe hotel is much better than the pictures, my room was very spacious and comfortable. However, toilet is old and need renovation, and the air condition can be noisy.
The hotel is in perfect spot, it’s only less than five minutes walking from bus stop, and less than ten minutes to bars, restaurants and Bugibba beach.
The staff were very friendly and helpful in terms of explaining how to get around the local area and the island.
Comment from Hotel Management
17 Aug 2021 by K. Debono, Hotel Management
Thank you Ahamed
