Ratings based on 352 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Nov 2024
Comment from Hotel Management
27 Nov 2024 by Shawn, Hotel Management
Thank you for taking your time in filling out your comment about our hotel.
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Shawn, Hotel Management
Thank you for taking your time in filling out your comment about our hotel.
by A verified traveler
Posted 16 Nov 2024
Fantastic stay! Hotel staff were wonderful and so accommodating. Rooms were spacious, well appointed and very clean. Will definitely come back!
Comment from Hotel Management
17 Nov 2024 by Shawn, Hotel Management
Dear Erin, on behalf of the entire hotel team, I want to thank you for sharing your thoughts and kind words about The Westin Buffalo. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We look forward to seeing you again to our City of Good Neighbors
by A verified traveler
Posted 7 Nov 2024
The staff was exceptional! Very friendly and helpful.
The morning breakfast walking options is limited and staff did not seem versed on the best option. Sub par olives for a dirty Martini. I would stay again for sure.
Comment from Hotel Management
8 Nov 2024 by Shawn, Hotel Management
Dear Tracy, on behalf of the entire hotel team, I want to thank you for sharing your thoughts and kind words about The Westin Buffalo. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We look forward to seeing you again to our City of Good Neighbors
by A verified traveler
Posted 5 Nov 2024
Do not hesitate !
Very good choice.
Comment from Hotel Management
8 Nov 2024 by Shawn, Hotel Management
Dear Odette, on behalf of the entire hotel team, I want to thank you for sharing your thoughts and kind words about The Westin Buffalo. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We look forward to seeing you again to our City of Good Neighbors
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
4 Nov 2024 by Shawn, Hotel Management
Thank you for taking your time in filling out your comment about our hotel.
by A verified traveler
Posted 21 Sep 2024
Beautiful room and property. Walking distance to everything and comfortable bed.
Comment from Hotel Management
23 Sep 2024 by Shawn, Hotel Management
Thank you for taking your time in filling out your comment about our hotel.
by A verified traveler
Posted 1 Sep 2024
This hotel was very clean and the staff Olivia and Chloe were amazing and they checked on us throughout our short stay. It was also dog friendly so that always is a plus!
Comment from Hotel Management
2 Sep 2024 by Shawn, Hotel Management
Dear Tamisha, on behalf of the entire hotel team, I want to thank you for sharing your thoughts and kind words about The Westin Buffalo. The Westin takes pride in being pet friendly with dog treats available at the Front desk. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We look forward to seeing you again to our City of Good Neighbors
by A verified traveler
Posted 28 Aug 2024
Comment from Hotel Management
30 Aug 2024 by Shawn, Hotel Management
Thank you for taking your time in filling out your comment about our hotel.
by A verified traveler
Posted 25 Aug 2024
Great staff and great rooms
Comment from Hotel Management
27 Aug 2024 by Shawn, Hotel Management
Thank you for taking your time in filling out your comment about our hotel.
