Ratings based on 186 Verified Reviews
4.9 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Dec 2024
I loved this hotel. It's small, quiet and beautiful. The common areas are lovely for hanging out. Our room had a gas fireplace and so we were able to make it nice and cozy despite the cold. The bed was super comfy. The staff were friendly and spoke highly of the owners. The owner communicated directly with me via text. I want to go back to Buffalo, just to stay at this hotel again.
Comment from Hotel Management
19 Dec 2024 by The Management Team at The Edward, Hotel Management
Thank you for your wonderful review, Dawn. You made our day! We can’t wait to host you again!
by A verified traveler
Posted 8 Dec 2024
Comment from Hotel Management
8 Dec 2024 by The Edward Management Team, Hotel Management
Thank you for your wonderful review, Mary. We loved hosting you! Please come back to stay with us again soon.
by A verified traveler
Posted 10 Sep 2024
Lovely property with loads of character, friendly staff and great area
Comment from Hotel Management
10 Sep 2024 by The Management Team at the Edward Hotel, Hotel Management
Thank you for your review, Helen!
by A verified traveler
Posted 23 Aug 2024
I had a great stay at the Edward and would stay there again. It's in a beautiful, very convenient part of Buffalo (just a few minutes by car to downtown and just a few minutes in the other direction to the AKG Museum) and my room was clean, comfortable and well appointed.
Note that the Edward operates on a completely contactless basis. They will send you a text with all the information you need to check in, park, etc. Although I very occasionally heard my fellow guests, I literally never saw another person when I was there for my one-night stay. That was a bit unusual! However, when I had a question about check-out, it was very easy to get a staff member on the phone. Perhaps this is the wave of the future for small, boutique hotels.
Comment from Hotel Management
25 Aug 2024 by The Edward Management Team, Hotel Management
Thank you for your thorough review, Tycho! Our staff is on the property every day, and the front desk is conveniently reachable by phone or messaging, during property hours or off. Our cameras monitor inside and outside at all times. We are thrilled to hear that your room was relaxing, well-appointed and clean. Our staff works hard to make sure our guests have an excellent experience. We enjoyed hosting you. Please come stay with us again soon!
by A verified traveler
Posted 7 Aug 2024
Virtual Hotel, very different experience. When I called the service was fantastic. Room was very nice. Room and Hotel were very clean.
Comment from Hotel Management
25 Aug 2024 by The Management Team, Hotel Management
Thank you for your review, James! We’re so happy to hear that you had an excellent experience and your room was relaxing and well-appointed. Our front desk is reachable while on property or highly responsive by phone/messaging when they’re not. We hope to have the opportunity to host you again soon!
by A verified traveler
Posted 15 Jul 2024 on Travelocity
We stayed in the Madison room and it was awesome. Super easy check-in. Nicest hotel I have ever stayed in. Awesome place. Loved the decor. Thank you!
Comment from Hotel Management
15 Jul 2024 by The Edward Management Team, Hotel Management
Thank you for your review, Tara! We loved hosting you!
by A verified traveler
Great hotel in a perfect spot…
Posted 14 Jul 2024 on HotelsService went above and beyond - thank you!
Comment from Hotel Management
15 Jul 2024 by The Edward Management Team, Hotel Management
Thank you for your review, Linda. We loved hosting you!
by A verified traveler
Posted 2 Jul 2024
I work in hotels and I have to say the cleanliness from this hotel was above and beyond. They give you some snacks too which I find a lovely gesture. The only thing I would comment is that I stayed in a room on the ground floor and I could hear the noise from the room above me. Next time I'll stay on the upper floor if available but other than that it was perfect!
Comment from Hotel Management
15 Jul 2024 by The Edward Management Team, Hotel Management
Thank you for your review, Angela! We loved hosting you!
by A verified traveler
Posted 15 Jun 2024
The Edwards location is close to our niece and to good dining options. The no host method works well and we did not have any problems getting in, parking, finding our room, etc. Their text message was very good and clear. This was our second stay and we would stay there again.
Comment from Hotel Management
15 Jun 2024 by The Edward Management Team, Hotel Management
Thank you for your review, Steven! We look forward to your next stay with us!
by A verified traveler
Posted 31 May 2024
Comment from Hotel Management
1 Jun 2024 by The Edward Management Team, Hotel Management
Thank you for your review, Caitlin. We enjoyed hosting you!
