Ratings based on 971 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Nov 2024
A bit of noisy during night since the window facing the highway, plus the shower may need some repairs due to lack of warm water.
Comment from Hotel Management
27 Nov 2024 by Guest Services, Hotel Management
XingThank you for sharing your feedback with us. We sincerely apologize for any inconvenience you experienced during your stay. We understand that noise from the highway can be disruptive, and we will certainly look into ways to minimize this for future guests.Regarding the shower, we’re sorry to hear you had trouble with the hot water. We will have our maintenance team inspect the shower and address the issue promptly to ensure everything is functioning properly.We truly value your input and appreciate your understanding. If there's anything else we can do to make your next stay more comfortable, please don't hesitate to reach out.
by A verified traveler
Posted 25 Nov 2024
Clean & comfortable. Breakfast was better then most for a budget hotel.
Comment from Hotel Management
27 Nov 2024 by Guest Services, Hotel Management
SharonThank you so much for your kind words! We’re thrilled to hear that you found our hotel clean and comfortable, and that you enjoyed our breakfast. We always strive to offer the best experience possible, especially for our budget-conscious guests, and it's great to know we exceeded your expectations in this regard.We truly appreciate your feedback and hope to welcome you back soon for another pleasant stay!
by A verified traveler
Posted 23 Nov 2024
Very clean
Comment from Hotel Management
24 Nov 2024 by Guest Services, Hotel Management
MarkThank you for taking the time to review your stay with us. We appreciate the kind words. We look forward to seeing you again next time you are in the Amherst area.
by A verified traveler
Posted 23 Nov 2024
Property was great.
Comment from Hotel Management
24 Nov 2024 by Guest Services, Hotel Management
JeanneThank you for taking the time to review your stay with us. We appreciate the kind words. We look forward to seeing you again next time you are in the Amherst area.
by A verified traveler
Posted 22 Nov 2024
Good
Comment from Hotel Management
22 Nov 2024 by Guest Services, Hotel Management
CollinThank you for taking the time to review your stay with us. We appreciate your feedback and look forward to seeing you again!
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Guest Services, Hotel Management
LynnThank you for taking the time to review your stay with us. We appreciate your feedback. If there was any specific issue with your stay, please feel free to contact us directly. We look forward to seeing you again.
by A verified traveler
Posted 18 Nov 2024
Excellent staff & good location
Comment from Hotel Management
19 Nov 2024 by j, Hotel Management
Dear Luz,Thank you for your recent stay with us at the Sleep Inn. We appreciate your feedback and hope to see again soon.Kind Regards,Sleep Inn
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
19 Nov 2024 by j, Hotel Management
Dear Kristin,Thank you for taking the time to review your stay with us at the Sleep Inn. We appreciate your feedback and hope to see you again the future. Kind Regards,Sleep Inn
by A verified traveler
Posted 17 Nov 2024
Great location for shopping and restaurants.
Quiet and clean hotel.
Comment from Hotel Management
18 Nov 2024 by j, Hotel Management
Dear Louise,Thank you for staying with us at the Sleep Inn. We appreciate your feedback and hope to see you again in the future.Kind Regards,Sleep Inn
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
16 Nov 2024 by Guest Services, Hotel Management
StephenThank you for taking the time to review your stay with us. We appreciate your feedback and look forward to seeing you again!
