Ratings based on 971 Verified Reviews

4.5 out of 5
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 29 Nov 2024
Great central location for shopping. Wonderful hot buffet breakfast was included. Very clean and very quiet suite. Even close to the highway, this hotel allowed a very restful, restorative and peaceful sleep with black-out curtains and comfy bed. Attentive front desk. No problem parking. Would recommend!
5 out of 5
by A verified traveler

Posted 26 Nov 2024
I stay here every time I come up to see my son at UB and always clean and staff is always pleasant
5 out of 5
by A verified traveler

Posted 24 Nov 2024
The staff were extremely helpful. The fitness centre was excellent. The breakfast was delicious
2 out of 5
by A verified traveler

Posted 24 Nov 2024
the hotel put a security deposit on my credit card without telling me that they were going to do so. I only found out when I compared my bill to my credit card statement to find out an extra $50 had been charged. Then had to try and chase the hotel down - no one answers the phone at the hotel, I had to call central reservations to get them to get a hold of the hotel for an explanation, Shame on the hotel and I'll never stay at a Hilton again.
5 out of 5
by A verified traveler

Posted 24 Nov 2024
Nice people, good breakfast and nice staff.
5 out of 5
by A verified traveler

Posted 24 Nov 2024
Nice spacious modern rooms, easy check-in, friendly, lovely staff!
5 out of 5
by A verified traveler from Great falls

Posted 23 Nov 2024
We came from Montana to go to a bills game! You should all be so proud of your hard work at the hotel. What an absolutely beautiful place with top of the line staff. If we come again we will most definitely be back to the Hyatt. Thank you for making it a wonderful trip.
5 out of 5
by A verified traveler

Posted 18 Nov 2024
It was central to Buffalo Stadium and all the other Venues, restaurants, & shopping!
5 out of 5
by A verified traveler

Posted 16 Nov 2024
Good place to stay for a short vacation
Comment from Hotel Management
17 Nov 2024 by Nico Zambito, Hotel Management
Thank you for your review. Your feedback is sincerely appreciated. We hope to serve you again in the near future.
5 out of 5
by A verified traveler

Posted 13 Nov 2024
Comment from Hotel Management
17 Nov 2024 by Nico Zambito, Hotel Management
Thank you for your review. Your feedback is sincerely appreciated. We hope to serve you again in the near future.