Ratings based on 990 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jan 2025
Stay was great!
Comment from Hotel Management
3 Jan 2025 by Front Office Manager, Natasha, Hotel Management
Mariana,Thank you so much for sharing your feedback with us! We are thrilled to hear that your stay was great. Your satisfaction is our top priority, and we are delighted that we were able to meet your expectations.We would love to welcome you back for another memorable experience. If there’s anything further we can do to make your next stay even more enjoyable, please don’t hesitate to let us know!Safe travels, and we look forward to hosting you again soon!
by A verified traveler
Posted 1 Jan 2025
clean place, nice staff. good for a couple of days.
Comment from Hotel Management
3 Jan 2025 by Front Office Manager, Natasha, Hotel Management
Nariman, We greatly appreciate your valuable feedback and are pleased to hear that you had a positive experience with us.Your comments help us maintain and improve the quality of our services, and we are committed to continually enhancing the guest experience. Should you have any further suggestions or specific areas you'd like to share, please don't hesitate to reach out. We always welcome ways to improve.We truly appreciate your patronage and look forward to welcoming you again on your next visit to Home2 Suites. If there is anything we can do to make your stay even more enjoyable, please let us know.
by A verified traveler
Posted 1 Jan 2025
Good for the price
by A verified traveler
Posted 30 Dec 2024
The dogs barking in the night was a real pain. No animals should be allowed. I wish this was clear before we booked. I will not book a hotel with animals allowed again.
by A verified traveler
Posted 30 Dec 2024
Had issues with our toilet thr out the night and next morning. Staff was good about coming to help.
Breakfast not very impressive
Check in starts at 3pm, we arrived at 515pm and could not get in our room
Comment from Hotel Management
3 Jan 2025 by Front Office Manager, Natasha, Hotel Management
Ellen, Thank you for taking the time to provide us with your valuable feedback. We sincerely apologize for the inconvenience you experienced during your recent stay with us.We understand how frustrating it can be when your room is not ready at check-in, and we truly regret that we were unable to meet your expectations on this occasion. Please be assured that we are reviewing our check-in procedures to ensure this does not happen again in the future.Additionally, we are sorry to hear that breakfast did not meet your expectations. We strive to provide a delightful dining experience for all our guests, and we appreciate your input as we work to improve the variety and quality of our offerings.Your feedback is crucial to us, and we are committed to making the necessary improvements to enhance our service. We truly value your patronage and hope you will allow us another opportunity to provide you with a much better experience on your next visit.
by A verified traveler
Posted 29 Dec 2024
Room service is not up to the mark
by A verified traveler
Posted 28 Dec 2024
For the most part room was great. Only issue was with the actual bedding. The sheets were so light and the blanket did not fit the bed properly so any movement and one person became uncovered while the top cover slid off the bed. Annoying to have to keep readjusting through the night.
Comment from Hotel Management
3 Jan 2025 by Front Office Manager, Natasha, Hotel Management
Samuel, Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced regarding the bedding during your stay. We understand that a comfortable bed is a key part of any hotel experience, and we are sorry that we did not meet your expectations in this area.Please know that we take all guest concerns seriously, and we will review our bedding quality to ensure it meets the high standards we strive for. Your comments have been shared with our housekeeping team, and we will take immediate steps to address the issue.We truly value your patronage and hope you will give us another opportunity to provide you with a more comfortable stay in the future. Should you plan to return, please don't hesitate to let us know if you have any specific preferences regarding bedding or any other arrangements.Thank you once again for bringing this to our attention.
by A verified traveler
Posted 28 Dec 2024
Comment from Hotel Management
29 Dec 2024 by Front Desk Manager, Natasha, Hotel Management
Dawn, Thank you for your recent stay here at Home2 Suites by Hilton. We are thrilled to hear you enjoyed your stay with us! We hope to see you again soon!
by A verified traveler
Posted 19 Dec 2024
The cleanliness of property and the quality staff was great
Comment from Hotel Management
21 Dec 2024 by Front Office Manager, Natasha, Hotel Management
Erwin, Thank you for your recent stay here at Home2Suites by Hilton. We are thrilled to see you enjoyed your stay here with us. We hope to see you again soon!
by A verified traveler
Posted 18 Dec 2024
Love the personal touches….make your own hot chocolate station, afternoon cookies, EV charging free of charge….
Comment from Hotel Management
24 Dec 2024 by Front Office Manager, Natasha, Hotel Management
Janet, Thank you for your recent stay here at Home2 Suites by Hilton. We are thrilled to hear you enjoyed our cookies and hot chocolate! We hope to see you again soon!
